2020
DOI: 10.35899/biej.v2i2.92
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J.Co Donuts & Coffee’s Consumer Satisfaction

Abstract: This research dicusses customer satisfaction. Researcher will use desriptive design in advance to get insight and understanding about research problem, and then the result from descriptive design will be used as input for conclusive research is 66 respondents. The result of this research shows that customers will be satisfacted to consumption J.Co Donuts, J.Pops Baby Donuts, J.Coffee, J.Cool and J.Club if J.Co Donuts & Coffee offered the good innovation attributes, change behavior, suitability of offering … Show more

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Cited by 4 publications
(6 citation statements)
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“…Karena kompensasi merupakan salah satu aspek yang paling sensitif di dalam hubungan kerja. Besar kecilnya kompensasi dapat memengaruhi kinerja, motivasi kerja dan kepuasan kerja [18].…”
Section: Kajian Pustaka Kompensasiunclassified
“…Karena kompensasi merupakan salah satu aspek yang paling sensitif di dalam hubungan kerja. Besar kecilnya kompensasi dapat memengaruhi kinerja, motivasi kerja dan kepuasan kerja [18].…”
Section: Kajian Pustaka Kompensasiunclassified
“…Meanwhile, a sample unit is an element or group of elements that become the sample base [31] [7]. The total of the sample was calculated by using the formulation, N ≥ 50 + 8i (i is the amount of independent variable) [32]. Based on the calculation of sample formulation, the sample involved in this study was 58 employees of PT.…”
Section: Methodsmentioning
confidence: 99%
“…The study's intended audience is the micro, small, and medium-sized business owners in the Garut Regency. The number of independent variables is referenced in the sample size formula as N 50 + 8i (i is the number of independent variables) [20]. In light of the calculation of 50 + 8, 58 respondents make up the size of the sample used.…”
Section: Sample and Data Collectionmentioning
confidence: 99%
“…The interval measurement scale was used in this study. There is no actual zero value for the measurement [20].…”
Section: Measurementmentioning
confidence: 99%
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