Job satisfaction among medical officers working in Delhi

Abstract

Background: Satisfied human resource is an essential asset for high productivity, efficiency, and quality of care in a healthcare organization. Job satisfaction among healthcare professionals assumes further significance for the purpose of maximization of human resource potential in the context of the shortage of manpower in the health sector in India. Objectives: The objective of the study was to assess the job satisfaction among medical officers (MOs) working in Delhi and to study the factors influencing the satisfaction level amongst them. Material and Methods: It was a cross-sectional study conducted amongst selected MOs (by convenience) in all the districts of Delhi. A structured, self-administered questionnaire was used to collect data from the participants. Results: A total of 115 MOs completed the questionnaire. There were 61 (53%) female doctors and 54 (47%) male doctors. The mean age of the study participants was 38.28 ± 7.37 years. The experience of the study group ranged between 1 and 28 years (9.59 ± 6.47 years). Of the total, 59.1% of participants were found to be satisfied with their job. The most common reason given for satisfaction with job was the timing of their job that suits them. The reason given for not being satisfied with job was salary not at par with work pressure. A significantly higher proportion of male participants considered “lack of accommodation” ( P < 0.03) and “frequent detailment” ( P < 0.031) are big problems faced in their jobs as compared with the female participants. Only 37 (32.2%) participants felt that the MO is able to give enough time to patients for clinical assessment in Out Patient Department. Conclusions: Although majority (59%) of the study group was satisfied with their job, there were numerous problems faced by the doctors at their workplace. Low pay was one of the important reasons cited for being dissatisfied. There is an urgent need to address all the factors affecting job satisfaction through proper planning and implementing relevant human resource policies for improvement in the work environment at public health institutions.

Job satisfaction among health professionals in a District of North West province, South Africa

“…Consistent with a number of studies, most (76%) of the healthcare professionals were not satisfied with their wage studies (Akuffo et al 2021 ; Anand et al 2022 ; Asegid et al 2014 ; Ayalew et al 2019 ; Khunou & Davhana-Maselesele 2016 ; Kumar et al 2013 ;). Khunou and Davhana-Maselesele ( 2016 ) stated that since the implementation of Occupational Specific Dispensation (OSD), no studies were conducted regarding the impact of this policy on the level of job satisfaction among healthcare professionals.…”

Healthcare setting staff satisfaction in Ethiopia: Systematic review and meta‐analysis

“…This result showed that job satisfaction level among healthcare setting staff in Ethiopia was lower than [21]. On the other hand, job satisfaction level in Ethiopia healthcare settings was higher than Iranian nurses (46.3%) [16][17][18][19][20]. The above-mentioned differences in the level of satisfaction among healthcare setting workers may be variations in work autonomy, training opportunity, organizational policy, reward/recognition, payment scheme, adequate supervision and working environment.…”

“…So far, staff satisfaction studies among healthcare workers on different parts of the world showed different levels of satisfaction from country to country and discipline to discipline. Staff satisfaction level among United States (US) healthcare workers, Delhi medical officers, French doctors, the Netherlands' midwives and Iranian nurses was 77.6%, 59.1%, 64%, 100% and 46.3% [16][17][18][19][20], respectively. Staff satisfaction level among African healthcare workers was 52.1% in South Africa, 71% in Malawi, 82.6% in Tanzania and 62% in Kenya and Ghana [21].…”