Job satisfaction, burnout and turnover intention of nurses working in hospital during the pandemic COVID-19 in Turkey

Abstract

The turnover intention due to low job satisfaction and burnout and the elimination of the negative effects it causes are of great importance during the pandemic COVID-19 particularly in some countries such as Turkey that public health is concerned, there has been an ongoing effort to improve its background and lack the number of nurses per capita. The aim of this study was to examine the relationship between job satisfaction, burnout, and turnover intention in nurses working in hospitals during the COVID-19 pandemic.Material and methods: The descriptive research design was applied and conducted in a training and research hospital affiliated to the Ministry of Health in Ankara, Turkey. The subjects consisted of 251 nurses. The data were collected using the Minnesota Satisfaction Questionnaire, the Maslach Burnout Inventory and the Turnover Intention Scale. The Mann-Whitney U test, the Kruskal-Wallis Variance test, and the Structural Equation Modeling were used to analyze the data.Results: Emotional exhaustion subscale had the greatest effect on turnover intention. An increase in job satisfaction score causes an average decrease on the turnover intention score. The low job satisfaction of the nurses who take care of COVID-19 diagnosed patients has been determined to have negative impact on their turnover intention and burnout.Conclusion: Job satisfaction, burnout, and turnover intention in nurses were examined and all of these factors were found to be moderate. However, in this study, the job satisfaction of the nurses in caring of patients with COVID-19 infection was lower than that of the nurses who did not.

Impact of Work Stress and Job Burnout on Turnover Intentions among Hotel Employees

“…Bayer [ 81 ] explained that the employee should invest more in physical and mental standards besides making more effort in case of difficulties in achieving them. For employees, workload might be a sweet burden plus a disturbing nightmare; an appropriate workload could inspire employees continuously for mastering their skills, enhancing their confidence, and promoting their work performance [ 82 ].…”

The role of professional identity and job satisfaction in paediatric nurses' intention to remain employed amidst the COVID‐19 pandemic

“…This finding agreed with previous research that has emphasized the significance of job satisfaction in promoting nurse retention (Abou Hashish, 2017; Deng et al, 2021; Hanum et al, 2022; Sihvola et al, 2023; Yarbrough et al, 2017; Zhu et al, 2023). Furthermore, Bayer et al (2021) discovered that job satisfaction is negatively correlated with quitting a job and that high turnover and burnout are linked to low job satisfaction among nurses who care for COVID‐19 patients. Compared to nurses with low burnout and high work satisfaction, individuals with high burnout and dissatisfied jobs tend to leave the nursing field (Stefanovska‐Petkovska et al, 2021).…”

“…Additionally, they have encountered an augmented workload, heightened stress levels, and increased susceptibility to burnout. Consequently, many nurses have expressed discontent with their occupation and contemplated departing from the nursing field (Bayer et al, 2021). Retaining nurses is paramount in maintaining the healthcare system's resilience and guaranteeing optimal patient care (Clemens et al, 2021; Huang et al, 2021).…”

“…Nurses have been at the forefront of healthcare provision during the pandemic, providing care to patients affected by COVID-19 and other medical ailments (Jackson et al, 2020). Additionally, they have encountered an augmented workload, heightened stress levels, and increased susceptibility to burnout.Consequently, many nurses have expressed discontent with their occupation and contemplated departing from the nursing field (Bayer et al, 2021). Retaining nurses is paramount in maintaining the healthcare system's resilience and guaranteeing optimal patient care (Clemens et al, 2021;Huang et al, 2021).The role of job satisfaction is crucial in the retention of nurses.…”

“…. Furthermore,Bayer et al (2021) discovered that job satisfaction is negatively correlated with quitting a job and that high turnover and burnout are linked to low job satisfaction among nurses who care for COVID-19 patients. Compared to nurses with low burnout and high work satisfaction, individuals with high burnout and dissatisfied jobs tend to leave the nursing field(Stefanovska-Petkovska et al, 2021).…”