Job stress, coping strategies, and burnout among hotel industry supervisors in Taiwan

Hu, Hsin‐Hui “Sunny”; Cheng, Chien-Wei

doi:10.1080/09585192.2010.483867

Cited by 78 publications

(21 citation statements)

References 21 publications

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“…In some previous studies (Chang and Kim, 2014;Hwang, Lee, Park, Chang, and Kim, 2014;Sunny'Hu and Cheng, 2010;Torkelson, Muhonen, and Peiró, 2007), the differences between demographic factors (gender, age, department, marital status, education level, and length of employment) and job stress factors were examined. Wilnefield and Anstey (1991) said that up to one-third of the respondents reported significant levels of job stress, which vary by age and gender as well as by attitudes toward general practices.…”

Section: Resultsmentioning

confidence: 99%

“…Much of the relevant research (Ashton, 2017;Chan & Dongyu, 2011;Lambert, Minor, Wells, & Hogan, 2016;Hwang, Hyun, & Park, 2013;Mansour & Mohanna, 2017;Sunny'Hu & Cheng, 2010;Tsaur & Tang, 2012) indicates that the vast majority of employees experiences high levels of stress in their workplace, which can generate negative impacts on both the employee and the organization. Therefore, it is important to identify and understand the stressors experienced by employees in order to develop appropriate management methods (Law, Pearce, & Woods, 1995).…”

Section: Introductionmentioning

confidence: 99%

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Impact of Demographic Variables on Job Stress Factors: A Study on Turkish Employees

Aydin

2018

isarder

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Pursuant to research regarding hotel management and tourism, several stress factors have been determined to affect both employees and managers. However, relevant literature does not adequately explore the effect of demographic variables on the stress factors. Moreover, no measurement has been identified to test job stress factors for Turkish hotel employees. Accordingly, this study, particularly aimed (a) to develop a scaling method for examining job stress factors for hotel employees in Turkey, and (b) to examine the differences between demographic characteristics and job stress factors obtained from the scaling endeavor. A convenience sampling method was used to determine the participants in the study. Then, face-to-face questionnaires were administered to employees at four-and five-star hotels in Istanbul. In total, 500 questionnaires were delivered to the employees, and 379 questionnaire forms were considered valid. At the end of the study, scaling was obtained that includes 33 items falling under six job stress factors, the factors of job stress and factor items were ranked and then, the differences between the demographic variables and job stress factors were presented.

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Section: Resultsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Impact of Demographic Variables on Job Stress Factors: A Study on Turkish Employees

Aydin

2018

isarder

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“…Evidenciou-se também que o alto suporte social aumenta a chance de o executivo ser controlado em situações de estresse, com isso, ratificando o ponto de vista de Griffith et al (1999) e Doef et al (2000). Observou-se que o gerente ativo tem menos chances de apresentar evitação em situações de estresse do que o passivo, assim, legitimando a revisão literária estudada (Choi et al, 2011;Hu & Cheng, 2010). Alta tensão e baixa tensão não diferem estatisticamente do perfil passivo quanto à chance de ser caracterizado por controle em situações de estresse.…”

Section: Correlação De Spearman Entre Os Escores De Estresse E Demaisunclassified

“…Nas últimas duas décadas, tornou-se crescente o interesse pela relação dinâmica entre estresse, formas de enfrentamento de estresse e qualidade de vida nos mais diversos grupos e segmentos profissionais (Barhem, 2008;Galanakis, Galanopoulou, & Stalikas, 2011;Ganster, 2005;Hu & Cheng, 2010;Karthik, 2013;Lu, Kao, Siu, & Lu, 2010;Parris, Vickerss, & Wikes, 2008). No Brasil, o interesse pelo tema é contemporâneo e crescente (Barcaui, Vergara, & Goldszmidt, 2012;Benevides-Pereira, 2002;França, 2007França, , 2010Kuchinke, Cornachione, Oh, & Kang, 2010;Shirrmeister & França, 2012).…”

Section: Introductionunclassified

Estresse, Enfrentamento e Qualidade de Vida: Um Estudo Sobre Gerentes Brasileiros

Barcaui

Limongi-França

2014

Rev. adm. contemp.

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“…Numerous studies have stressed that Job satisfaction cannot be viewed in isolation and contribution of various factors such as Work place violence, Job stress and role clarity needs to be acknowledged. As some studies ('Sunny'Hu & Cheng, 2010;Al-Ajmi, 2001;Boyne, Poole, & Jenkins, 1999)have claimed these factors and their relationships may differ between work places in the private and public sectors, this study will also empirically examine the relationships among these factors and the differences between industrial sectors. The study apart from understanding the perceived level of these antecedents to job satisfaction across various industries tries to take an integrated view of various antecedents of job satisfactions, their relations amongst themselves and their cumulative effect on job satisfaction across various sectors public or private in the rapidly burgeoning Saudi Arabian industrial economy.…”

Section: Introductionmentioning

confidence: 99%

Antecedents of Job Satisfaction in Saudi Arabia: Impact of Industrial Sector

Alzalabani¹

2017

IJBM

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The exhaustive effort of Government of Saudi Arabia to standardize HRM practices across different industrial sectors in the Kingdom is expected to enhance the participation of its nationals in private sectors including SME's. This study is an effort to understand the perceived level of job satisfaction, job stress, work place violence and role clarity after the enforcement of "Nitagat" program and various amendments in the present law to promote employee well being and employee participation in order to enhance job satisfaction.The study reports a moderately better level of job satisfaction across all respondents but constrained by industry type. In spite of the best efforts of competent authorities to ensure better work environment by amending and designing regulations a significant higher job stress and work place violence is reported in private sector as compared to public sector which has fared better scores on Role clarity and lower scores on work place violence and job stress. As demonstrated through Structural equation model, the relations between job stress, role clarity and work place violence across industry sector (public vs private) further implying that key practices pertaining to HRM still remain a concern to be addressed.

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Job stress, coping strategies, and burnout among hotel industry supervisors in Taiwan

Cited by 78 publications

References 21 publications

Impact of Demographic Variables on Job Stress Factors: A Study on Turkish Employees

Impact of Demographic Variables on Job Stress Factors: A Study on Turkish Employees

Estresse, Enfrentamento e Qualidade de Vida: Um Estudo Sobre Gerentes Brasileiros

Antecedents of Job Satisfaction in Saudi Arabia: Impact of Industrial Sector

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