Juggling Work Among Multiple Projects and Partner

Abstract

Abstract

Artifacts as Instant Messaging Buddies

“…IM clients are already in widespread use in the workplace [15,22,24,30,33]; they provide powerful, automatically updated, and persistently visible awareness cues; and can serve both as a just-in-time, "push"-based communication medium and an ondemand, "pull"-based medium in which persistent transcripts of conversations and interactions can be retrieved when needed [7,11]. Other research efforts, such as Project View IM [10][24] [25], have taken advantage of these affordances to enable more structured collaboration capabilities based on instant messaging systems, and we believe that Artifact Buddy demonstrates how this idea of IM-as-collaboration-hub can be extended even further with the addition of artifact awareness tools.…”

“…IM allows ad hoc groups of friends (buddies) to maintain awareness of one another's availability and activity, and it facilitates easy transitions from passive awareness into conversation and interaction. IM is already extensively used in the workplace as an interpersonal awareness tool, and its benefits in this domain have been widely studied and discussed in the literature (e.g., [15,22,24,30,33]). …”