“…Any disagreements identified should be negotiated with the patient, to come to a shared decision [24,50,55]. [37] Lack of time in appointments to discuss all topics [18,37] Discussions may take away patients' hope [37] Lack of feedback and documentation [18,30,40,45] Lack of thorough knowledge of the patient [3,18] Difficulty to start conversations and to choose the right time [3,18,22,26,30,39,40,44,45] Difficulty for patients to understand and accept information in short periods of time [3,29,52] Vision of palliative care as confined to the last days of life and exclusive of life sustaining treatments [29,30] Uncertainty to prognose in COPD [5,18,22,39,40,45] Reluctance of palliative care services to care for patients with COPD [29] Complex discharge planning for COPD patients [18] Facilitators Patients who had relatives or friends who had died recently [37] Patients' trust in their physician [37] Patients interpret physicians' skills as very good [37] Patients' belief that physicians truly care about the patient [37] Good patient-physician relationship [29,37] Physicians who cared for many...…”