Just culture en herstelrecht
                    in de afwikkeling van medische schade

Laarman, B.S.

doi:10.5553/tvp/138820662019022003001

Cited by 4 publications

(3 citation statements)

References 5 publications

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“…The results of the study here described imply that continuous awareness around the personal and professional sequelae of PSI should be an integral part of the ongoing culture change in health care. In a ‘just culture’, there is a safe learning environment starting from the perspective of the health care professional (Laarman, 2019).…”

Section: Discussionmentioning

confidence: 99%

Peer support by interprofessional health care providers in aftermath of patient safety incidents: A cross‐sectional study

Vanhaecht

Zeeman

Schouten³

et al. 2021

J Nurs Manag

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Aim To investigate the health care professionals' preferences pertaining to support in the aftermath of patient safety incidents and potential variation thereof depending on the degree of harm. Background Peer support systems are available to support health care professionals in the aftermath of patient safety incidents. It is unclear which type of support is best offered by whom. Methods A cross‐sectional study in 32 Dutch hospitals. Results In total, 2,362 nurses and 1,404 doctors indicated they were involved in patient safety incidents at any time during their career (86%). Less than 10% of health care providers had spoken with professional support, and less than 20% admitted a need to do so. They used different support. A higher degree of harm related to higher odds of desiring support. Respondents mainly wanted to understand what happened and how it can be prevented. Conclusion The desired support of health care professionals in the aftermath of patient safety incidents depends on the level of harm. Implication for nursing management Health care professionals seem to mostly rely on persons they are close with, and they mainly desire information related to the aftermath of patient safety incidents. This should be taken into account when support programmes are set up.

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Section: Discussionmentioning

confidence: 99%

Peer support by interprofessional health care providers in aftermath of patient safety incidents: A cross‐sectional study

Vanhaecht

Zeeman

Schouten³

et al. 2021

J Nurs Manag

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“…8 Er heeft daarin vervolgens een forse professionalisering plaatsgevonden en mediation staat nu ruimschoots op de kaart, ook in letselschade zaken. 9 Dat geldt ook binnen de rechtspraak, in civiele zaken, maar ook steeds meer in strafzaken. Deze ontwikkeling raakt bovendien aan het steeds meer op de voorgrond tredende belang van herstelrecht (restaurative justice).…”

Section: Verwijzing Naar Mediationunclassified

De waardering van de letselschadezitting: een verkenning

Eekeren¹

2023

Afwikkeling Personenschade

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“…However, other studies indicated that patients prefer an informal complaints procedure by a complaints officer over a more formal process with a complaints committee. 36,37 This idea is addressed in one of the studies on the complaints procedure: Formality should not preclude an open conversation with the involved health care professional. 9 | 273 investigation and prevention-link back to underlying goals of particular hospital strategies.…”

Section: Interpersonal Communicationmentioning

confidence: 99%

Patients at the centre after a health care incident: A scoping review of hospital strategies targeting communication and nonmaterial restoration

Dijkstra

Roodbeen

Bouwman

et al. 2021

Health Expectations

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Objective: This study aimed to provide an overview of the strategies adopted by hospitals that target effective communication and nonmaterial restoration (i.e., without a financial or material focus) after health care incidents, and to formulate elements in hospital strategies that patients consider essential by analysing how patients have evaluated these strategies.Background: In the aftermath of a health care incident, hospitals are tasked with responding to the patients' material and nonmaterial needs, mainly restoration and communication. Currently, an overview of these strategies is lacking. In particular, a gap exists concerning how patients evaluate these strategies. Search Strategy and InclusionCriteria: To identify studies in this scoping review, and following the methodological framework set out by Arksey and O'Malley, seven subject-relevant electronic databases were used (PubMed, Medline, Embase, CINAHL, PsycARTICLES, PsycINFO and Psychology & Behavioral Sciences Collection).Reference lists of included studies were also checked for relevant studies. Studies were included if published in English, after 2000 and as peer-reviewed articles.Main Results and Synthesis: The search yielded 13,989 hits. The review has a final inclusion of 16 studies. The inclusion led to an analysis of five different hospital strategies: open disclosure processes, communication-and-resolution programmes, complaints procedures, patients-as-partners in learning from health care incidents and subsequent disclosure, and mediation. The analysis showed three main domains that patients considered essential: interpersonal communication, organisation around disclosure and support, and desired outcomes.

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Just culture en herstelrecht in de afwikkeling van medische schade

Cited by 4 publications

References 5 publications

Peer support by interprofessional health care providers in aftermath of patient safety incidents: A cross‐sectional study

Peer support by interprofessional health care providers in aftermath of patient safety incidents: A cross‐sectional study

De waardering van de letselschadezitting: een verkenning

Patients at the centre after a health care incident: A scoping review of hospital strategies targeting communication and nonmaterial restoration

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