Just‐in‐time is not just for manufacturing: a service perspective

Canel, Cem; Rosen, Drew; Anderson, Elizabeth A.

doi:10.1108/02635570010286104

Cited by 63 publications

(45 citation statements)

References 7 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Pheng & Hui, 1999;Canel et al, 2000;Ramesh & Kodali, 2012); or, value that the customer is willing to pay for (Oliver et al, 2007;Radnor, 2010). It is clear that the value for a customer (which is the totality of the product/service) differs both from what the customer perceives as value, which is a subset of product/service features, and what the customer is actually willing to pay for, e.g.…”

Section: The Concept Of Waste As Non-value Adding Activitymentioning

confidence: 99%

On the meaning of ‘Waste’: review and definition

Thürer

Tomašević

Stevenson

2016

Production Planning & Control

View full text Add to dashboard Cite

Waste reduction is one of the main principles of lean, but it has been taken for granted that we have a common understanding of what waste means. We first present a critical, qualitative discussion that identifies four distinct waste concepts. We then conduct a systematic review of the literature that examines the different uses of these concepts. We find that only the classic concept of the seven wastes and the concept of waste as non-value adding activity are widely applied. However, both concepts are, at times, not only incompatible but used in a way that leads to open contradiction. A new definition, centered on an efficient, timely transformation process seeks to consolidate the literature. We outline two distinct waste types:(i) obvious waste, to refer to any waste that can be reduced without creating another form of waste; and, (ii) buffer waste, to refer to any waste that cannot be reduced without creating another waste. The paper has important implications for practice. To reduce waste, managers must undertake three interlinked tasks: the elimination of obvious waste; the reduction of variability to transform buffers into obvious waste; and, the balancing of remaining buffers to best achieve performance targets. The paper supports managers in their endeavors to identify waste, which is an important precursor to waste reduction/elimination.

show abstract

Section: The Concept Of Waste As Non-value Adding Activitymentioning

confidence: 99%

On the meaning of ‘Waste’: review and definition

Thürer

Tomašević

Stevenson

2016

Production Planning & Control

View full text Add to dashboard Cite

show abstract

“…The connection becomes clear when one equates waste to lack of quality not only of the final product but also during production because waste requires resources and adds to the cost of the product thus reducing its value. Canel et al [8] defined waste as: ‖… anything other than the minimum amount of equipment, materials, parts, space, and workers' time, which are absolutely essential to add value to the product or service …‖ Thus the systematic elimination of waste is also a systematic assault on the factors underlying poor quality and fundamental managerial problems. Robinson and Malhotra [9] highlighted this fact: -… quality practices must advance from traditional and product-based mindsets to an inter-organizational supply chain orientation involving customers, suppliers, and other partners.‖ Perhaps the most essential difference in this transition of traditional activities is a shift from a product to a process orientation.…”

Section: Process Quality Measurement: the Path To Eliminating Supply-mentioning

confidence: 99%

Performance Assessment of Wireless Data Capture inConstruction

Zekavat¹,

Moon²,

Bernold³

2014

Proceedings of the International Symposium on Automation and Robotics in Construction (IAARC)

View full text Add to dashboard Cite

-The tenet of TQM is the use of measurements to monitor an operation in order to avoid poor quality outputs. The construction faces unique barriers to utilize effective technologies to capture critical process data in real time. This paper presents the results of extensive field testing of wireless systems to study the effect of the "noisy" environment on sensing and signal propagation. The findings confirmed the hypothesis that construction activities and equipment impact the performance of such networks. In an experimental application on site, ZigBee network to collect data about temperature at pre-designed locations was integrated with an off-site station. Working with the system led to the conclusion that ZigBee is a viable technology to be implemented on the construction site, reliable and easy to use. The concrete crew receiving real time data on temperature from the embedded sensors were delighted as they have never been provided with such new and important information before.

show abstract

“…In the JIT philosophy, the principal focal point is the elimination of all waste within a system (Daugherty et al, 1994: 20-26). Canel et al (2000) defined waste as anything other than the minimum amount of equipment, materials, parts, space, and workers' time. Minimising waste is absolutely essential in order to add value to the product or service.…”

Section: Jit Production Systemmentioning

confidence: 99%