“…However, in the context of studying turnover rates, as we do here, equivalent amounts of turnover (e.g., losing 25% of the work unit) may create greater challenges for larger units. Group size is associated with numerous process inefficiencies, including coordination and motivation losses, less social interaction and participation among members, lower quality relationships between supervisors and subordinates, lower satisfaction and commitment, lower collectivism, and higher absenteeism (Colquitt, Noe, & Jackson, 2002;Green et al, 1996;Hare, 1981;Kozlowski & Bell, 2003;LePine & Van Dyne, 1998;Markham, Dansereau, & Alutto, 1982). These process inefficiencies appear likely to inhibit the ability to manage the competing socialization and customer service demands brought on by turnover.…”