Kecerdasan Intelektual, Kecerdasan Emosional, Kecerdasan Spiritual Dan Organizational Citizenship Behavior Terhadap Kinerja Pegawai

Abstract

<p><em>Performance is the one thing to measure succesul of an organization. Effort to Improve the performance its very important to achieved organization goal. Efforts to improve performance are not easy to achieve because it is influenced by many factors including factors that come from the employees itsself likes intellectual quotients, emotional quotients, spiritual quotients and organizational citizenship behavior. These factors are very important to noticed, they are expected to make more contribute to improving performance. This research was conducted all 71employees of the General Section of the Regional Secretariat of the City of Kediri. Data was obtained through observation, interviews and questionnaires. This study uses multiple linear regression analysis, with the results obtained: intellectual quotients (IQ) does not partially affect employee performance, emotional quotients (EQ) partially affects employee performance, spiritual quotients (SQ) does not affect partially partially on employee performance, organizational citizenship behavior (OCB) has a partial influence on employee performance, and simultaneously intellectual quotients (IQ), emotional quotients (EQ), spiritual quotients (SQ) and organizational citizenship behavior (OCB) affect employee performance.</em></p>

Pengaruh Keterlibatan Kerja Dan Kecerdasan Emosional Terhadap Kinerja Melalui Kepuasan Kerja Pegawai Pada Pt PLN (Persero) Unit Induk Pemangunan Sumbagut

“…Beberapa penelitian telah dilakukan untuk mengatasi tantangan seputar EQ. Penelitian menunjukkan bahwa kemampuan emosional dan sosial karyawan dapat ditingkatkan (Ratih et al, 2021). Selain itu, literatur telah mengidentifikasi beberapa pedoman untuk menerapkan EQ secara luas dalam organisasi.…”

“…Selain itu, literatur telah mengidentifikasi beberapa pedoman untuk menerapkan EQ secara luas dalam organisasi. Dengan memahami dan menerapkan konsep EQ, setiap karyawan dalam suatu organisasi dapat mengembangkan berbagai keterampilan yang penting untuk mengelola sumber daya manusia dan meningkatkan kinerjanya di lingkungan kerja (Ratih et al, 2021).…”

“…Temuan penelitian sebelumnya, seperti yang dilakukan (Ratih et al, 2021;Setyaningrum et al, 2016) menunjukkan bahwa EQ berpengaruh signifikan terhadap kinerja karyawan.…”

“…Mereka berkontribusi pada pengembangan kesuksesan profesional dan hubungan harmonis antar rekan kerja. Studi oleh (Ratih et al, 2021;Setyaningrum et al, 2016) semakin memperkuat dampak mendalam EQ terhadap kinerja karyawan, dengan menggarisbawahi peran pentingnya dalam efektivitas organisasi dan kesuksesan individu. Oleh karena itu, organisasi yang memprioritaskan kinerja dan kesuksesan karyawan harus fokus pada membina keterlibatan kerja dan kecerdasan emosional di antara tenaga kerja mereka.…”

Analysis of Intellectual Intelligence (IQ) and Emotional Intelligence (EQ) on Employee Performance with Spiritual Intelligence (SQ) as a mediating variable

“…Furthermore, (Mamangkey et al, 2018) found that employees are often less able to handle emotional problems at work so that they interfere with the work activities of other employees. Meanwhile, the study of (Kusumawardani et al, 2021) states that employees are less effective and efficient in completing their tasks, passivity in solving internal organizational problems, lack of emotional control when there is a lot of workload to be completed, difficulty in respecting colleagues and establishing cooperation when they are in the age range of career self-discovery.…”