Keeping Public Servants' Mental Health Intact During and Post COVID-19 Pandemic through the Islamic Mental Health Model

Ishak, Awanis Ku; Razak, Hanissah A.; Jamaludin, N K

doi:10.1108/978-1-80043-806-420211016

Cited by 2 publications

References 3 publications

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Empathic Resonance and Discretion in Public Administration: Interplay of Mental Health and Artificial Intelligence among Street-Level Bureaucrats

Salah,

Alhalbusi,

Alshallaqi

et al. 2023

Preprint

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This article investigates the influence of a novel construct, Empathic Resonance and its three dimensions—helping behavior, empathic concern, and perspective-taking—on street-level bureaucrats’ discretion. Mental health factors’ effect on bureaucrats’ behavior during implementation and enforcement through the moderating role of Artificial Intelligence (AI) perception were also examined. Approximately 1,214 bureaucrats were surveyed about various aspects of Empathic Resonance, including its dimensions, discretion, mental health, and AI perception. Empathic Resonance, characterized by the ability to understand, assist, and maintain positive relationships with clients, and regulate and comprehend one’s own emotions and those of others, significantly impacted discretion, and mental health among street-level bureaucrats. Analyses included the contributions of helping behavior, empathic concern, and perspective-taking to Empathic Resonance, and showed that certain mental health factors, including depression, anxiety, and stress, negatively influenced bureaucrats’ discretion; this relationship was intensified by their views regarding AI. These findings highlight the importance of Empathic Resonance, its dimensions, mental health, and AI perception in understanding and enhancing discretion among street-level bureaucrats and emphasize the need for further research.

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Empathic Resonance and Discretion in Public Administration: Interplay of Mental Health and Artificial Intelligence among Street-Level Bureaucrats

Salah,

Alhalbusi,

Alshallaqi

et al. 2023

Preprint

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Humane Leadership in Islamic Approaches

Omar¹

2022

Leadership - New Insights

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A leadership style that meets the interests thus ensures the sustainable development of humanity would be a key factor in the current disruptive world. Leadership in Islam prioritizes human values and that becomes a founding principle as stated in the Qur’an and the hadith of the Prophet Muhammad (peace be upon him). Using a descriptive method from previous studies, this study found that three issues would make the country a failed state. Prior to that, a leadership that values humanity is identified as a new approach that deserves attention as it was shown successfully through the leadership of Prophet Muhammad (peace be upon him). Such approaches were proven in the following events: 1) to make peace between communities; 2) recognizing the right to life and prohibiting murder; 3) no coercion in religion and social problems; and 4) da’wah activities which are inviting to goodness and forbidding evils. This study concludes that humane leadership that incorporates with fundamental principles of Islam while upholding the universal values of humanity should lead a new narrative in the current disruptive world.

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Keeping Public Servants' Mental Health Intact During and Post COVID-19 Pandemic through the Islamic Mental Health Model

Cited by 2 publications

References 3 publications

Empathic Resonance and Discretion in Public Administration: Interplay of Mental Health and Artificial Intelligence among Street-Level Bureaucrats

Empathic Resonance and Discretion in Public Administration: Interplay of Mental Health and Artificial Intelligence among Street-Level Bureaucrats

Humane Leadership in Islamic Approaches

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