Key Antecedents of Organizational Citizenship Behavior (OCB) in the Banking Sector of Pakistan

Bukhari, Zirgham ullah

doi:10.5539/ijbm.v3n12p106

Cited by 28 publications

(43 citation statements)

References 25 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…In the study conducted by Poyraz et al [31] on workers of 4-and 5-star thermal hotels at the city center of Afyonkarahisar, they concluded that interactional justice is more influential on organizational citizenship behavior than the distributive and procedural justice. Buluc [23] found a positive and significant relationship between perception of justice of academic personnel and their organizational citizenship behavior.…”

Section: Relationship Between Organizational Justice and Organizationmentioning

confidence: 95%

See 1 more Smart Citation

Effect of Organizational Justice on Organizational Citizenship Behavior: A Study of Health Sector of Pakistan

Ali¹

2016

Review Pub Administration Manag

View full text Add to dashboard Cite

Work related behaviors and attitudes are affected by organizational citizenship behavior and organizational justice. These two play a vital role in the effective working of an organization. No effective study is conducted on the relationship of organization justice and organizational citizenship behavior in the developing and under developed countries. This study encompasses the connection between organizational justice and organizational citizenship behavior in public hospitals among young doctors. Causal relationship between the two is analyzed. It also investigated the effect of organizational justice upon organizational citizenship behavior. Data was collected from two hundred doctors of different public sector hospitals. Cross sectional analysis was performed. It was observed that there is a significant relationship between the two factors. It also showed that organizational citizenship behavior is affected directly and indirectly by the organizational justice factors' like procedural justice, distributive justice and interactional justice.

show abstract

Section: Relationship Between Organizational Justice and Organizationmentioning

confidence: 95%

“…The social exchange theory considers the interpersonal social relations as a kind of resource exchange [23].…”

Section: Organizational Justicementioning

confidence: 99%

Effect of Organizational Justice on Organizational Citizenship Behavior: A Study of Health Sector of Pakistan

Ali¹

2016

Review Pub Administration Manag

View full text Add to dashboard Cite

show abstract

“…Organizational citizenship behavior is the actions and activities employees are carrying out in addition to the main task and duties (Bukhari, Ali, Shahzad, & Bashir, 2009). Darmawati, Hayati, and Herlina (2013) suggested that it is a behavior that exceeds and expands from the behavior required by the organization.…”

Section: Organizational Citizenship Behaviormentioning

confidence: 99%

Organizational democracy and employee outcomes: The mediating role of organizational justice

et al. 2019

View full text Add to dashboard Cite

In the last two decades, scholars have proposed that implementing democratic practices and ideas in organizations results in significant improvements in employees' attitude and behavior. Using two widely advocated and debated dimensions of organizational democracy (empowerment and communication), the present study provides empirical evidence of this mentioned relationship between organizational democracy and employee outcomes (commitment, citizenship behavior, and turnover intentions) under mediating role of organizational justice. Based on the data of 262 employees working in fan manufacturing companies, structural equation modeling was employed to estimate the results. Results suggest that bringing democratization at workplace enhance employee commitment and citizenship behavior and reduce intentions to leave the organization. Furthermore, the study also supports organizational justice as a mediator, suggesting that the relationship between organizational democracy and employee outcomes becomes more strengthened once justice is introduced. The study provides empirical evidence to ideas and prepositions of many organizational democracy researchers working for decades.

show abstract

“…The implication is that an OCB-encouraging factor in a given culture may not necessarily be an encouraging factor in another culture. Furthermore, Bukhari et al [5] argues that different geographical contexts have different culture, values, norms and environment which necessitate a separate study for better understanding of OCB [5]. As a result, this research work was targeted at investigating reasons for imperceptibility of OCB in Ethiopian context, particularly in Dire Dawa University, and contributing factors to foster OCB in the university.…”

Section: Introductionmentioning

confidence: 99%

Organizational Citizenship Behaviour and Employees’ Performance Assessment: The Case of Dire Dawa University

Dinka¹

2018

AJTAB

View full text Add to dashboard Cite

Although a vast amount of researches have been done on the relations of Organizational Citizenship Behavior (OCB) and employees' performance in western or foreign context, there is a little or no empirical evidence in domestic context. However, scholars argue that geographical and cultural differences can bring about differences in OCB. Thus, this empirical study was conducted to find out the relationship between employees' performance and OCB in Ethiopian context, particularly in Dire Dawa. The study was also aimed at investigating the underlying reasons for imperceptibility of OCB in Dire Dawa University. A stratified random sampling technique was used to select 114 employees as the representative sample of the study. The standardized measurement scales were adapted for Liker scale questions and distributed to the employees. Spearman correlation was used to test the co-relational hypotheses while percentage and graphs were employed for the purpose of descriptive analysis. The findings showed that employee's performance is correlated positively and significantly to the OCB dimensions. Furthermore, organizational justice problems and employee's intention to the leave the institution were found to be the major underlying reasons for imperceptibility of OCB among the employees under the study while fairness perception, individual disposition and proper leadership styles, on the other hand, were shown to be the major enabling factors for OCB among employees in the institution's context.

show abstract

Key Antecedents of Organizational Citizenship Behavior (OCB) in the Banking Sector of Pakistan

Cited by 28 publications

References 25 publications

Effect of Organizational Justice on Organizational Citizenship Behavior: A Study of Health Sector of Pakistan

Effect of Organizational Justice on Organizational Citizenship Behavior: A Study of Health Sector of Pakistan

Organizational democracy and employee outcomes: The mediating role of organizational justice

Organizational Citizenship Behaviour and Employees’ Performance Assessment: The Case of Dire Dawa University

Contact Info

Product

Resources

About