Abstract. Efficient management of the health care system is essential to ensure the high quality of health care facilities, both public and private. The expected results of work to improve the efficiency of health care system involve the introduction of modern complex systems, among which digital technologies play a leading role. The value of digitalization will help healthcare organizations overcome the challenge of limiting the use of resources to meet growing healthcare needs. The digitalization of domestic healthcare, which covers electronic prescriptions, electronic referrals and the exchange of electronic medical records, has been implemented on the platform of the Integrated State Information System since 2018. According to forecasts, its implementation and maximum use should be completed and implemented to the maximum by 2025. The success of this implementation is closely related to the level of digital skills of both healthcare providers and users of healthcare services. It is believed that the widespread introduction of electronic technologies in healthcare will solve many current problems in this industry. However, at the present time its use is not yet very well developed, and its potential is little used. There are many reasons that promote or limit the spread of digital transformation in the healthcare sector. This is, first of all, knowledge, opportunities for learning, the ability to interact, systemic thinking. Good managerial responsibility is critical to transforming healthcare. Implementing eHealth requires new and innovative workflows. At the same time, both the medical staff and the administrative link must be aware that their work will change radically. It will evolve from a routine to an activity of learning, skill development and constant change in work practices.
