Key Information Liability Issues Facing Managers: Software Piracy, Proprietary Databases, and Individual Rights to Privacy

Straub, Detmar W.; Collins, Rosann Webb

doi:10.2307/248772

Cited by 112 publications

(63 citation statements)

References 20 publications

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“…This requires a new information infrastructure which, in turn, requires huge investments and therefore novel processes and procedures (Kahin, 1997). The transformation of information in a machinereadable format at the same time produces new problems, for example mobility and reproducibility (Straub & Collins, 1990). The technical use of information also suggests that information must be machine-readable and thus quantifiable (Bloomfield & Coombs, 1992).…”

Section: Definitions Of Informationmentioning

confidence: 99%

On the Difference or Equality of Information, Misinformation, and Disinformation: A Critical Research Perspective

Stahl¹

2006

InformingSciJ

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More and better information is often seen as a prerequisite for better management practices. It is the task of information systems to collect or create such information. These simple premises are problematic, however. One of the reasons for this is that the very concept of information is not clear. This paper discusses the notion of information as well as the apparently opposing notions of misinformation and disinformation from a critical research perspective. Starting with a discussion of the question of truth, the paper argues that there is no agreement on what truth is and, therefore, what information is. The critical approach provides a different way of understanding these issues. Critical research aims to change the status quo and lead to emancipation. Drawing on two of the most prominent theoreticians of critical research, Jürgen Habermas and Michel Foucault, the paper explores what truth and information can mean for critical research. The contribution of the paper is to extend the debate on information and truth beyond its typical confines and show to the researcher that these issues are not value-neutral; every commitment to a research approach is a value choice that the researcher makes and needs to reflect on.

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Section: Definitions Of Informationmentioning

confidence: 99%

On the Difference or Equality of Information, Misinformation, and Disinformation: A Critical Research Perspective

Stahl¹

2006

InformingSciJ

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“…This is a significant exclusion because such employees are likely to be most aware about the incidence of consumer privacy invasions, while at the same time, these employees may not realize the impact of such invasions. Recognizing these employee views will benefit managers as they are the organizational members who have oversight responsibility for information liability [12]. Such perceptions will provide the field with a basis for analyzing industry privacy practices.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

“…When consumers provide their social security numbers, occupations, addresses, telephone numbers, income levels, loan amounts, medical conditions, and medical backgrounds, these details often lead to unwanted inclusion in commercial databases. These occurrences follow technological changes that emerged in the 1980s, and as a result the importance of information privacy has surfaced and new laws addressing information use have begun to emerge [10][11][12][13][14]. These are discussed below and include GLB, HIPAA, and Model State Emergency Health Powers Act of 2001 [10].…”

Section: Industry Privacy Issues and Is Frameworkmentioning

confidence: 99%

“…This is particularly the case of recent legislation that lends itself to trends beyond data accuracy and protection to improved data quality for critical knowledge and modes of work practices [6,9]. To date, privacy protection laws in the United States include coverage for health care data (the Health Information Portability and Accountability Act; HIPAA), information obtained from and/or about children (the Children's Online Privacy Protection Act; COPPA) and financial data (the Gramm-Leach-Bliley Act; GLBA) [10][11][12][13][14]. This implies that the U.S. legal environment has deemed health care and financial sectors as being in need of guidance with regard to consumer privacy protection; therefore, we seek to explore the privacy orientation of health and banking service professionals-as their daily activities are met with a high degree of interaction with personal consumer information in an on-the-job context.…”

Section: Introductionmentioning

confidence: 99%

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Information Privacy in the Service Sector: An Exploratory Study of Health Care and Banking Professionals

Earp¹,

Payton²

2006

Journal of Organizational Computing and Electronic Commerce

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Service industries, such as health care and banking, process large amounts of sensitive customer data in their daily transactions. The information obtained from this data frequently supports the competitive strategies of organizations while concurrently causing uncertainty and concern from the customer. Furthermore and given the service orientation of these data, poor data quality can result in extensive social and economic impacts. As a result, data practices and the employees who process the data must be managed in a cautious and thorough manner to thwart any privacy violations. This article explores employees' privacy orientation in their respective sector, health care or banking, through a parsimonious 15-item instrument. Our results indicate that health care professionals are largely concerned about errors in patient information whereas banking professionals are concerned about improper access of customer information-thereby suggesting differences in perceived privacy practices among these 2 service sectors. Several explanations are offered for the concerns that surfaced from the 2 groups. Therefore, our results build on a data quality hierarchical framework consisting of accuracy, appropriate amount of data, accessibility, and access security. Our results hold public policy, legal, and security implications to the managerial staff at both health care and banking organizations. To date, there has been little research that gives substantial insight into the privacy practices of service industry workers, such as banking and health care employees. In this article, we discuss the implications of these findings and suggest directions for future research.health care, banking, privacy, survey research, data management

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“…Drawing on prior research on information rights (Mason, 1986;Straub & Collins, 1990) and through theoretically integrating prior research, we propose that expectancies in relation to intellectual property rights and privacy exist inherently in the psychological contracts of all social network users and are key to their continuous involvement. To understand how a perceived breach of these expectancies affects social networks' sustainability, we draw on psychological contract theory and develop a framework on the impact of perceived psychological contract breaches on social network user behavior.…”

Section: Introductionmentioning

confidence: 99%

The Role of User Psychological Contracts in the Sustainability of Social Networks.

Mamonov¹,

Koufaris

Benbunan‐Fich

2017

CAIS

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Key Information Liability Issues Facing Managers: Software Piracy, Proprietary Databases, and Individual Rights to Privacy

Cited by 112 publications

References 20 publications

On the Difference or Equality of Information, Misinformation, and Disinformation: A Critical Research Perspective

On the Difference or Equality of Information, Misinformation, and Disinformation: A Critical Research Perspective

Information Privacy in the Service Sector: An Exploratory Study of Health Care and Banking Professionals

The Role of User Psychological Contracts in the Sustainability of Social Networks.

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