Know Her Name: Open Dialogue on Social Media as a Form of Innovative Justice

Madden, Stephanie; Alt, Rebecca A.

doi:10.1177/2056305120984447

Cited by 14 publications

(5 citation statements)

References 42 publications

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“…We also recognize the irony in the time frame selected for this study; the media coverage unfolded during an important point of the legal process despite our criticism of ethics of justice. Although it is beyond the scope of this project to cover the extensive body of literature regarding the influence of victim impact statements (e.g., Eiler et al, 2019;Roberts & Erez, 2004), we believe that the inclusion of survivor voices in subsequent media coverage offered an opportunity for open dialogue for other survivors of abuse (Madden & Alt, 2021). Even beyond this study, we believe that open dialogue facilitated by media (both traditional and social) can allow for the interplay of factors of interdependence, relationships, vulnerability, and reciprocity (Fraustino & Kennedy, 2018) in this landscape of care.…”

Section: Theoretical and Practical Implicationsmentioning

confidence: 99%

More Than a “Bad Apple”: Expanding Care Considerations for Strategic Communication in a Collective Crisis

Madden

Alt²

2021

JPIC

Self Cite

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The Larry Nassar case is one of many abuse stories within and beyond sports. Although conventional strategies of image repair such as identifying one “bad apple” are considered effective within an ethics of justice perspective, we argue that crisis responses must adopt an ethics of care when physical and emotional harm has occurred. Using a case study approach, we qualitatively analyzed organizational responses from Michigan State University (MSU), U.S.A. Gymnastics (USAG), and the U.S. Olympic Committee (USOC), as well as media coverage of Nassar’s sentencing hearing, through Fraustino and Kennedy’s (2018) Applied Model of Care Considerations (AMCC) framework. We theorize how the media landscape creates a space of resistance for survivors that facilitates ethics of care in a collective crisis.

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Section: Theoretical and Practical Implicationsmentioning

confidence: 99%

More Than a “Bad Apple”: Expanding Care Considerations for Strategic Communication in a Collective Crisis

Madden

Alt²

2021

JPIC

Self Cite

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“…A third paper that complements this perspective adopts the concept of open dialogue in the public sphere and applies it to the opportunity for personal disclosures through social media. Madden and Alt (2020) introduce the concept of Victim-Centered Public Dialogue (VCPD) as a form of innovative justice in which sexual assault survivors process their emotions and have the potential for personal growth and healing through sharing their experiences and having them “witnessed” by observers. The authors use the case study of Chanel Miller’s Instagram page to conduct a qualitative analysis of her posts about her experience as the victim of sexual assault at Stanford University in 2015 and responses from followers, many of whom have shared experiences.…”

Section: Power Identity and Justicementioning

confidence: 99%

“…Although dialogue is the central theme of the issue, articles range from deep explorations of how to construct mediated spaces to promote dialogue (Kent & Taylor, 2020) to the study of two-way communication that promotes marginalized voices but may not always rise to the traditional definition of dialogue (Saxton Coleman, 2020). Articles also focus on related concepts, such as digital media literacy (Damasceno, 2020) and perspectives on justice (Madden & Alt, 2020), that are integral to understanding online dialogue.…”

mentioning

confidence: 99%

Introduction to the Special Issue on Dialogue 2.0: New Perspectives, Enduring Challenges, and Promising Directions

Jameson

Lee

2020

Social Media + Society

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The current state of polarization evidenced in communication around race, politics, criminal justice, immigration, health care, and other critical social issues highlights the challenges of talking about our most enduring, “wicked” problems. This increased polarization has been shown to result in self-monitoring of media consumption (both traditional and social) such that people are more likely to engage with sources that support existing beliefs rather than seek information that crosses views and values. The motivation for this special issue came from an interdisciplinary symposium hosted by North Carolina State University’s Communication, Rhetoric and Digital Media (CRDM) doctoral program that took place from 28 March to 30 March 2019 and included participants from across the United States. The symposium was titled “Dialog 2.0: Social Movements, Online Communication and Transformation.” The seven articles that comprise this special issue include symposium participants along with the voices of other scholars around the world who are thinking about and investigating social media and dialogic communication. While the authors in this special issue offer different conceptions of dialogue, it is broadly conceived as communication that is inclusive of multiple voices (especially those that have been marginalized) and aimed at improving understanding rather than persuading or “winning.”

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“…Some participants reduced their digital footprint and used the lockdown period for self-improvement. However, other participants, like Jean It Jack, contextualize their experience within the large-scale events and movements seeking justice, which resulted in a spike of online disagreements, and even online hate (Cohen-Almagor, 2018Madden & Alt, 2021). For example, aligning with the characteristics of online bullying, Jean It Jack dedicated several hours to actively participating and defending social justice causes.…”

Section: Contextualizing Cyberbullying Within the Global Covid-19 Pan...mentioning

confidence: 99%

“…Online hate, as this participant deems, arises from online conflicts (Cohen-Almagor, 2018). Despite the negative consequences faced by social justice warriors, Jean It Jack had the chance to express themselves in digital space and virtual reality (Pande, 2018; Madden & Alt, 2021). The identity and online expressions of social media and social justice warriors not only drags participants into online conflicts by making them assume cyberbullies and cyber-victims' identities, but also facilitates the possibility to advocate for digital justice through the expression of their ideas openly in online communities.…”

Section: Contextualizing Cyberbullying Within the Global Covid-19 Pan...mentioning

confidence: 99%

The presentation of self in the digital age: Experiences of cyberbullying victims and perpetrators

Enkhtugs

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Virtual communication has become instrumental in the digital age and it presents advantages and risks, including cyberbullying, in the lives of young people. Drawing on Goffman’s (1959) concept of the presentation of self – the study of how the self assumes different roles and behaviours depending on social circumstances – I explore how young people with the lived experiences of cyberbullying engage in the presentation of their virtual and non-virtual selves and how they cope with the consequences of cyberbullying. Using a phenomenological framework for inquiry, the results of this study derive from qualitative interviews and participant-generated visual data. The results of this study suggest that there is no binary identity of a cyber-victim or cyber-perpetrator, and participants’ chosen identity shapes their presentation of self both in virtual and non-virtual settings as a way of coping and/or maintaining their status and appearance. Cyberbullying victimization is a form of online victimization, whereby the former form of victimization can produce digital harm and social inequalities due to the lack of emotional, affective, and mental health support offered to the victims of online bullying. With the recommendations for future research, this study advocates for creating spaces to offer mental health support to young people who experience cyberbullying victimization. Contributing to the growing field of digital criminology, the results of this thesis also suggest that the experience of cyberbullying normalizes the practice of online bullying among young people and shapes their understanding of online communication, victimization, and transgression in the digital age.

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Know Her Name: Open Dialogue on Social Media as a Form of Innovative Justice

Cited by 14 publications

References 42 publications

More Than a “Bad Apple”: Expanding Care Considerations for Strategic Communication in a Collective Crisis

More Than a “Bad Apple”: Expanding Care Considerations for Strategic Communication in a Collective Crisis

Introduction to the Special Issue on Dialogue 2.0: New Perspectives, Enduring Challenges, and Promising Directions

The presentation of self in the digital age: Experiences of cyberbullying victims and perpetrators

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