Knowing the past, seeing the future - an exploratory study on the viability of retail patronage models based on revealed behaviour

Abstract

Knowing the past, seeing the future -an exploratory study on the viability of retail patronage models based on revealed behaviour,

Retail Vacancies in City Centres – Causes and Consequences: Findings from Turku, Finland

“…3). It is based on our earlier studies [22] and is defined in cooperation with the city-centre development practitioners and retail players in Turku. The commercial block Hansakortteli next to the Market Square, with around 130 retail spaces, including the shopping centre Hansa and other commercial premises, was excluded from the study due to extensive and prolonged renovations during the study period.…”

“…However, for the nearby retailers and their customers, they cause inconvenience, financial losses and other discomforts. The study conducted just before the COVID-19 outbreak in the spring of 2020 found "construction works/roadworks at/around the Market Square" as the most disliked characteristic of Turku centre [22]. The main attractions, in turn, were the riverfront, convenient location and the compact structure of the CBD.…”

“…Thus, like in many other cities, place attractiveness contributes to the pulling power of the city centre, while shopping is the most important attraction [26]. However, ten per-cent came to enjoy the environment and atmosphere with no particular purpose [22].…”

The influence of social capital on local retail patronage in an urban setting

“…In retail store patronage literature, researchers have laboured to identify the patterns of customers' store selection, regarding store types, features, and locations (e.g., Badrinarayanan & Becerra, 2018;Blut et al, 2018;Ramanathan & Sonia, 2018;Verhoef et al, 2009). The attributes of in-shoppers and out-shoppers have also been largely examined (e.g., Cummins, 2020;Grimmer & Mortimer, 2019;Marjanen et al, 2020;Yokoyama et al, 2022). In addition, factors impacting store or local area loyalty have also been studied (e.g., Altinay et al, 2014;Runyan & Droge, 2008;Tripathi & Dave, 2013).…”