“…At an early stage of the project it was hoped that a traditional symbolic ES approach would be naturally suited to the task we were facing, and a prototype expert system was in fact developed for the human resources component of the system using an off-the-shelf expert system shell. However the knowledge acquisition, modelling, and validation/verification phases [43][44] proved too demanding for the resources available, especially in such a multidisciplinary domain for which little formalized knowledge exists. Indeed, many people were involved in the design of the PDG system, each with a different specialization: management, marketing, accounting, finance, human resources, engineering, technical, information technology, etc., and with various backgrounds: researchers, graduate students, research professionals, and of course entrepreneurs.…”