Knowledge brokering in the web 2.0 era: Empirical evidence of emerging strategies in government agencies

Ламари, Моктар; Belgacem, Inès

doi:10.1109/iceeli.2012.6360591

Cited by 3 publications

(7 citation statements)

References 20 publications

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“…[33] Government workers say goodbye to paper [34] Creating value through managing knowledge in an e-government to constituency (G2C) environment [35] Success factors for public sector information system projects: Qualitative literature review [36] Solon: A holistic approach for modelling, managing, and mining legal sources [37] Knowledge brokering in the web 2.0 era: Empirical evidence of emerging strategies in government agencies [38] The fourth industrial revolution, agricultural, and rural innovation, and implications for public policy and investments: A case of India [39] Exploitation and exploration strategies to create data transparency in the public sector [40] Ensuring interoperability of geographic information in local government and inspire [41] Knowledge management in the public sector: Communication issues and challenges at local government level [42] E-governance in agriculture: Digital tools enabling Filipino farmers. [43] Digital records keeping to information governance in Estonian local governments [44] Integrating knowledge management tools for government information [32] Organizational learning from service innovation in the public sector of Dubai [45] Case studies on digital government [46] Knowledge management system for governance: Transformational approach creating knowledge as product for governance [47] A conceptual framework for effective appropriation of proactive public e-services [48] E-government initiatives and information management in two local government authorities [49] The e-governance concerns in information system design for effective e-government performance improvement [50] ICT and PA: A marriage made in heaven?…”

Section: Referencementioning

confidence: 99%

“…The research presented in [37] is based on a representative sample of knowledge brokers from government agencies. The study goes beyond the rhetorical and hermeneutical analyses on this subject, to outline an empirical and factual view of emerging practices and strategies in knowledge intermediation within Québec's government agencies known for their wide use of Web 2.0 platforms and digital innovation.…”

Section: Content Analysis (Sample Ii)mentioning

confidence: 99%

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Digital Transformation and Knowledge Management in the Public Sector

et al. 2020

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Digitizing public services is, at the moment, an essential necessity for numerous governments around the world. An improved government through digitization will not only have a growing effect on businesses, but it will also be able to intensify citizen engagement and push for economic growth. During the last 10 years more countries have progressively begun to provide digital services to their citizens. Therefore, in order to address this development, the purpose of this paper is to analyze the evolution of the digital government literature in order to describe the aspects of digital transformation in the public sector and how it is related to knowledge management. In this study the methodology is quantitative and it is based on a review and a survey made with the main goal being the estimation from several collected data on how the digital transformation process in the Public Administration takes place and what its relationship is with knowledge management. The review study is based on articles found on Scopus database and it addresses the role that digital government research plays in the theory and practice of knowledge management. In the survey study, 54 employees working for the services of the two governmental areas of the Portuguese Ministry of the Environment were surveyed. The results show that the research on the theme is still at an exploratory stage due to the lack of studies relating digital government to knowledge management effectiveness in the public sector. The results also show that the success of digital government seems to be related with the quality of the organizations’ knowledge management, complementing each other for significant improvements in the public sector. In terms of originality, this study aims to contribute and stimulate data-driven discussions regarding the impacts of the digital transformation in the public sector and their relation with the implementation of knowledge management practices. The results offer insights into future research needs.

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Section: Referencementioning

confidence: 99%

Section: Content Analysis (Sample Ii)mentioning

confidence: 99%

Digital Transformation and Knowledge Management in the Public Sector

et al. 2020

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“…In this perspective, brokers act as facilitators of knowledge dissemination (Helfat and Peteraf, 2009; Zollo and Winter, 2002) since, making use of their cognitive abilities, they calibrate technology and market opportunities (Teece, 2003) by extending and modifying the organizational resource base (Helfat et al ., 2009) and fueling the capacity development process through forums, knowledge agents, special experts and capacity builders (Hargadon and Sutton, 1997; Lamari and Belgacem, 2012; Meyer, 2010).…”

Section: Literature and Hypothesesmentioning

confidence: 99%

“…Some studies suggest that the KB facilitates the capacity-building process (Michaels, 2009) to ensure that knowledge is developed to support competitive advantage (Holzmann, 2013; Lamari and Belgacem, 2012), improving the interaction between organizations as well as the combination of complementary resources and expertise necessary to identify new ideas (Abbate and Coppolino, 2011) and adapting skills to changing ecosystems (Harreld et al ., 2007).…”

Section: Literature and Hypothesesmentioning

confidence: 99%

Enhancing knowledge brokerage drivers for dynamic capabilities: the effects on sustainable supply chain ecosystem

Fait

Palladino

Mennini

et al. 2023

JKM

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Purpose Sustainable development involves companies on an individual, organizational and social level requiring the adoption of business models or innovations capable of privileging the co-creation of mutual value with a view to sustainability. From an organizational perspective, this paper aims to show that knowledge brokers, by making explicit their roles as mediators of interactions and acting on dynamic capabilities (DCs), can generate a proactive approach to the three dimensions of sustainability and specifically allows capabilities to positively impact the propensity toward sustainable supply chain management (SSCM) practices. Design/methodology/approach This study offers an empirical analysis of 200 companies in the agro-food sector participating in a knowledge brokerage system activated by protection consortia. It uses a multiple regression technique that allows for observing relationships between DCs and SSCM. Findings Absorptive, adaptive and innovative capabilities, when understood and brokered, have a positive and direct impact on the SSCM. Originality/value As there have rarely been frameworks developed that correlate knowledge brokerage, DCs and sustainability, this paper suggests that DCs, when adequately valued by the knowledge broker, allow for identifying the requirements of the various stakeholders regarding sustainability and changes in market scenarios to generate sustainability practices along the supply chain.

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“…Other important flaws can be hidden in the method of knowledge transfer to people. The extent to which such knowledge reaches the targeted group of people can be affected by, e.g., illiteracy, foreign language, superficiality, overrated information absorption capability [60], end users not being involved, and other quality of information and communication issues [44].…”

Section: Flaws In Information Flowmentioning

confidence: 99%

The “Transparency for Safety” Triangle: Developing a Smart Transparency Framework to Achieve a Safety Learning Community

Lindhout

Reniers

2022

IJERPH

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Transparency about health and safety risks is a complex societal, moral, ethical and political concept. Full transparency does not come natural for any of the key stakeholder groups: organizations, authorities and the people. If safety information is not sufficiently shared between them, people and the environment can be harmed. The authors explored the literature on transparency in sharing health and safety information. The findings show that such transparency as a subject is abundant in the literature but the exchange of information is far from complete in practice. Health and safety information is shared both via internal flows within each stakeholder group and via external flows between them. All three main stakeholders in pursuit of true safety for their own reasons, building trust via sharing of health and safety information, require improvement in transparency and a safety information broker between them. This constitutes a smart transparency and information exchange framework. The authors recommend developing a transparency standard, to study cyber-socio-technical systems safety and to include currently underutilized experiential knowledge available from the general public in the societal discourse. The authors propose a societal domain extension to a holistic safety culture model in support of a learning safety community.

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Knowledge brokering in the web 2.0 era: Empirical evidence of emerging strategies in government agencies

Cited by 3 publications

References 20 publications

Digital Transformation and Knowledge Management in the Public Sector

Digital Transformation and Knowledge Management in the Public Sector

Enhancing knowledge brokerage drivers for dynamic capabilities: the effects on sustainable supply chain ecosystem

The “Transparency for Safety” Triangle: Developing a Smart Transparency Framework to Achieve a Safety Learning Community

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