Knowledge management and intellectual capital in the business model innovation of Costa Rican manufacturing firms

Abstract

The purpose of this article is to analyze the impact of knowledge management and intellectual capital on the ability of companies to generate business model innovation. To evaluate the proposed hypotheses, we surveyed a final sample of 100 Costa Rican manufacturing companies and analyzed the data using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that knowledge management positively contributes to the development of business model innovations. Similarly, intellectual capital has a direct positive influence on business model innovation. However, the direct contribution intellectual capital depends on the adoption of practices that encourage knowledge management in companies

Innovation Capability and Sustainable Performance Through Knowledge Management in Small and Medium-sized Enterprises

“…Obeidat et al (2016) demonstrated in an empirical study that knowledge acquisition, sharing, and application have a significant influence on organizational innovation. Therefore, enterprises manage both knowledge (explicit and tacit) and IC which can enable them to create the necessary capabilities to be more competitive in the market (Alfaro-Ramos & Ferreras-Méndez, 2022). That is why researchers and practitioners pay great attention to these activities and strive for effective KM (Yang et al, 2018).…”

Knowledge Management Model for the Generation of Innovative Capacities in Organizations that Provide Services

“…[29,30,31,32]. Knowledge management is more than a process of accumulation of information, since the most important objective is to create new knowledge that contributes value and is a source of competitive advantages [33,34,35]. Through knowledge management, organizations manage to capture, preserve, generate, and transmit the knowledge necessary to obtain a competitive advantage, through the generation of value and the innovation of their processes [36,37,38,39].…”

Exploración y explotación del conocimiento en la capacidad de respuesta empresarial de México

“…Hasta ahora, las investigaciones todavía se centran en la capacidad de absorción como un antecedente de la innovación como una capacidad de respuesta al mercado (Alfaro-Ramos & Ferreras-Méndez, 2022;Ávalo, Yagüe, & Cangahuala, 2016;Cohen & Levinthal, 1990). Sin embargo, no explican cómo se relacionan absorción y respuesta o qué elementos están involucrados en ella.…”

“…La literatura existente indica que la mayoría de las mejoras y el desarrollo de productos y servicios provienen de la absorción y uso del conocimiento en lugar de únicamente surgir del mero intelecto del capital humano (Alfaro-Ramos & Ferreras-Méndez, 2022;Demuner-Flores, Saavedra-García, & Ibarra-Cisneros, 2022). Las organizaciones confían cada vez más en fuentes externas de conocimiento para impulsar la mejora y el desarrollo empresarial.…”