Knowledge Management Maturity Model in the Interpretativist Perspective

Serna, M Edgar

doi:10.5772/32417

Cited by 10 publications

(12 citation statements)

References 46 publications

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“…The literature on knowledge management tends to divide along two lines (Grover and Davenport 2001;Edgar Serna 2012). The first focuses on capturing 'explicit' knowledge, codifying it and storing it in repositories for later reuse, whereas the second focuses on people and communities as sources of 'tacit' knowledge.…”

Section: Introductionmentioning

confidence: 99%

A special issue on knowledge and competence management: Developing Enterprise solutions

2016

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Section: Introductionmentioning

confidence: 99%

A special issue on knowledge and competence management: Developing Enterprise solutions

2016

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“…The model gives an organization the ability to evaluate the level of its maturity and assess ways to achieve higher levels. Serna (2012) suggested that knowledge should be managed along with the human experience of knowledge itself and that proper management of such knowledge is required.…”

Section: Literature Reviewmentioning

confidence: 99%

Knowledge sharing maturity model for Jordanian construction sector

Arif

Zubi

Gupta

et al. 2017

ECAM

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Purpose The purpose of this paper is to present a maturity model developed to assess knowledge sharing (KS) for the Jordanian construction sector. Design/methodology/approach The research was conducted in three stages. The first stage consisted of the review of literature and documenting variables from the literature that highlight influence on KS in organizations. The second stage was designed for maturity model development by identifying the cultural factors that affect KS in the Jordanian construction sector through questionnaires and interviews. Factor analysis was used to find possible relationships between the cultural variables followed by semi-structured interviews. In the third stage the initial maturity model was refined through another set of semi-structured interviews. Findings The model presented in the paper includes three levels of maturity. The first level identifies whether the variable barely exists in company’s KS practices. The second level shows the occasional techniques which the company uses to increase KS activities. The final level demonstrates the importance of the variable in affecting KS as being fundamentally ingrained in the company’s vision, mission, strategy and operations. Originality/value The research has developed a model that can be used to measure the KS in an organization. Although the model has been applied to the construction industry, it can easily be modified to fit in the other sectors.

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“…Benefiting from knowledge and knowledge management has provided a firm situation for survival of dynamic and innovative companies and even the ability of companies for competition in market and business relies on the kind of acquisition, development, and utilizing personal and organizational knowledge [2]. So far, there was no consensus on the definition of knowledge management and the reason is multi-dimension nature of knowledge management in which researchers tend to look at this phenomenon from their own viewpoints and interests [3]. Some definitions are based on the knowledge management processes and define knowledge management as a process which deals with developing, storing, retrieving, and distributing information and companies' specialization in improving operations [1].…”

Section: Introductionmentioning

confidence: 99%

Knowledge Management in Software Development Based on the Leavitt s Model Traditional versus Agile Methods

Nafchi¹,

Gandomani²,

Tavakoli³

2017

Fifth International Conference on Advances in Computing, Communication and Information Technology - CCIT 2017

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Abstract-Knowledge management has been a challenging issue in software projects. Due to the knowledge driven nature of the software products, paying enough attention to this concept is necessary. Recently, Agile methods are widely used in software companies. A big challenge in these methods in associated with knowledge management, is lack of formal communication and documentation. Meanwhile, several knowledge management models have been proposed in which Leavitt's model is famous one. This study tries to adopt Leavitt's model to Agile methods and map this model to structure of the Agile methods.

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Knowledge Management Maturity Model in the Interpretativist Perspective

Cited by 10 publications

References 46 publications

A special issue on knowledge and competence management: Developing Enterprise solutions

A special issue on knowledge and competence management: Developing Enterprise solutions

Knowledge sharing maturity model for Jordanian construction sector

Knowledge Management in Software Development Based on the Leavitt s Model Traditional versus Agile Methods

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