Knowledge Management Processes and Firm Innovation Capability: A Theoretical Model

Ologbo, Andrew C.; Nor, Khalil Md

doi:10.5539/ass.v11n18p10

Cited by 16 publications

(10 citation statements)

References 38 publications

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“…Innovation capability is the capacity of firms to create new ideas to develop their products, services, and processes to enable them to enhance their organizational performance and attain competitive edge (Jantunen, 2005). Innovation capability enables firms to enhance their facility to gather and combine knowledge to become original, uncommon, and difficult to imitate, thus providing them with increased competitive advantage (Ologbo & Nor, 2015). Chen (2009) considered innovation capability as the firm's capacity, based on processes, systems, and organizational structure, which can be used in product or process innovations.…”

Section: Literature Reviewmentioning

confidence: 99%

Innovation Capability and Export Performance of Turkish Export Firms

Uyar¹,

Oralhan²

2017

CBR

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In today's competitive environment the key element is the differentiation of business which will lead to success.Especially in international markets where there's much more intense competition, it is more important for businesses to enter with innovations that make a difference to their consumers. Innovation is also important for competitive export-oriented production in globalization. In global competition, innovation is the key factor for sustainable success. Increases in the efficiency, profitability of firms make it possible to enter new markets and extend present markets by obtaining advantage of competition. In order to determine accurate strategies, the connection between innovation and exports must be understood better. The aim of this study is to determine the innovation capability and export performance of Turkish export firms. Another aim is to examine the relationship between firm characteristics and innovation capability. Innovation capability of export firms is measured by INNOVSCALE which was developed by Vicente, Abrantes, and Teixeira (2015). Export performance is measured by APEV scale which was developed by Lages, Lages, and Lages (2005). The study uses data collected from 83 firms located in Kayseri. Results obtained by using SPSS indicate that there is a positive relationship between innovation capability and export performance. The results of the ANOVA analysis, innovation capability differ in terms of firm size and export earnings. Innovation capability does not differ in terms of sector, operating years, share of export earnings in the whole revenues, exporting periods, or internationalization levels .

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Section: Literature Reviewmentioning

confidence: 99%

Innovation Capability and Export Performance of Turkish Export Firms

Uyar¹,

Oralhan²

2017

CBR

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“…The theory of knowledge management (Alavi et al , 2005; Alavi and Leidner, 2001; Baskerville and Dulipovici, 2006; Nonaka, 1994; Nonaka and Takeuchi, 1995; Nonaka et al , 2000; Ologbo and Nor, 2015), in which knowledge is recognised as an intangible asset of companies and whose efficient management becomes a competitive advantage for firms (Drucker, 1995; Hansen and Von Oetinger, 2001; Teece, 2004), is used as a theoretical basis for the present study. Lee et al (2016) pointed out that the implementation of software process improvement is a complex activity and requires a great amount of knowledge that consists of the domain and management of specific knowledge and experiences.…”

Section: Theoretical Framework and Hypothesesmentioning

confidence: 99%

The impact of organisational culture, organisational structure and technological infrastructure on process improvement through knowledge sharing

Chión¹,

Charles²,

Morales

2019

BPMJ

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Purpose The purpose of this paper is to investigate the mediator role that knowledge sharing plays between organisational culture, organisational structure, and technology infrastructure and process improvement in a knowledge management context in manufacturing enterprises operating in the food, beverage and textile industry. Design/methodology/approach An empirical study is conducted with a sample of 200 food, beverage and textile companies. Data are obtained by means of a survey questionnaire applied to general managers in each of the sample firms. The impact of the factors organisational culture, organisational structure and technology infrastructure on process improvement via knowledge sharing is assessed. Structural equation modelling and maximum likelihood estimation are applied to find the direction and strength of the relationships. Findings The main findings indicate the significant relationships between knowledge sharing and process improvement, between organisational culture and knowledge sharing, and between organisational structure and knowledge sharing. The relationship between technology infrastructure and knowledge sharing is found not to be significant. Research limitations/implications The findings of the present study are limited to the food, beverage and textile industry. Future research could incorporate data from other manufacturing sectors or service companies. Practical implications This study provides practical guidance for general managers who wish to implement process improvement programmes. Originality/value Several authors have noted that there are few research studies concerning the interaction between each phase of knowledge management and total quality management practices. This study is interested in knowledge sharing and its impact on process improvement in a knowledge management context.

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“…At the next stage, it assimilates the knowledge through its own managerial resources and transforms its own knowledge into new knowledge, which is referred to as "knowledge management." ICTs can activate and make this more efficient [10][11][12]. Information networks inside the firm, for example, enable the sharing of information among research and development (R&D) team members and other related engineers, which shortens the time required for the decision-making process or assists the transformation of tacit knowledge to codified/explicit knowledge [13,14].…”

Section: Absorptive Capacity and Innovationmentioning

confidence: 99%

The Roles of ICTs in Product Innovation in Southeast Asia

Ueki

Tsuji

2019

Rev Socionetwork Strat

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ICTs are now essential to achieve innovation, since they can contribute to all aspects of the innovation process. This study attempts to examine (1) the relationship between ICT use and product innovation among firms in Lao PDR, Thailand and Vietnam and (2) the cause-effect relationship among different uses of ICTs. In this paper, the uses of ICTs are categorized according to their functionalities: (1) ICT used for obtaining external information on new technologies; (2) ICT used for sharing internal knowledge on products and production; and (3) ICT used for sharing internal knowledge on the market and consumers. The empirical study applied structural equation modeling to the questionnaire survey data conducted in the above three economies in early 2016. The number of valid responses was 349, consisting of 111 for Lao PDR (32%), 111 for Thailand (32%) and 127 for Vietnam (36%). Five hypotheses were constructed based on previous literature and field surveys by the authors. The estimation results show that the three uses of ICTs enhance product innovation directly or indirectly, namely (1) has the largest direct effect, whereas (2) and (3) promote innovation indirectly and to a lesser degree. Regarding causality, (2) and (3) enhance (1). Firms with higher capacity for sharing and developing information inside the firm can promote ICT use for obtaining external information, implying that firms with higher internal capacity for ICT use can connect with MNCs which own information on new technologies. This is the opposite of results gained from the authors' previous research.

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Knowledge Management Processes and Firm Innovation Capability: A Theoretical Model

Cited by 16 publications

References 38 publications

Innovation Capability and Export Performance of Turkish Export Firms

Innovation Capability and Export Performance of Turkish Export Firms

The impact of organisational culture, organisational structure and technological infrastructure on process improvement through knowledge sharing

The Roles of ICTs in Product Innovation in Southeast Asia

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