“…The return on investment is the balance between expenses on capital expenses and operating expenses against the financial or non-financial return. Blagov et al (2017) define three types of barriers which are relevant to the program management administration which are technology, organization and organizational economics. In the field of teleworking, Persson (2020) identifies eight barriers related to the ability to express knowledge, time, uncertain of which knowledge to share, culture and leadership, less informal places to share knowledge, differences in terms of knowledge, experience and level of education and attitude.…”