Komunikacja na pokładzie samolotu jako wyzwanie dla dydaktyki  języków obcych

Karpiński, Jacek

doi:10.32612/uw.20804814.2016.4.pp.61-75

Cited by 2 publications

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“…Istotna jest także komunikacja na pokładzie samolotu między personelem pokładowym a pasażerem (zob. J Karpiński 2016)…”

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Karpiński

2019

ALP

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"Emergency equipment checked. Cabin sweep done. Mobile phones off mode." is a standard routine used by the cabin crew of one of the Polish airlines after checking the emergency equipment before each rotation. But what is cabin sweep and why isn't the Polish equivalent of the word used? At first glance, it is clear that communication between cabin crew members is quite specific and governed by its rights. The paper, which will be based on ethnographic studies (participating observation) carried out on board of Enter Air aircrafts between June 2017 and October 2019, will present selected aspects of specialised communication between flight attendants. However, the main focus will be on the terminology used by cabin crew in conversations with each other. One of the hallmarks is the use of many English words. This should not come as a surprise, because English is the language of aviation. The terminology used by cabin crew is intended to transfer as much content in as less words as possible. Also numerous abbreviations and neologisms will be presented as well as those terms that are successfully used in everyday situations, but gain a whole new meaning in the language of cabin crew members.

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“…Istotna jest także komunikacja na pokładzie samolotu między personelem pokładowym a pasażerem (zob. J Karpiński 2016)…”

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Karpiński

2019

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Safety card jako przykład wizualnej instrukcji bezpieczeństwa w komunikacji między linią lotniczą a pasażerami

Karpiński¹

2022

ALP

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One of the most prominent features of specialised communication is undoubtedly the terminology used. However, a problem may arise if a specialist needs to provide specific information to a person who does not have expertise in the field and is not familiar with the terminology. Understanding such a message can be easier when images are used. How visual elements are employed in specialised communication is shown here on the example of communication on board of an aircraft. Different images are used by airlines to increase the passengers’ understanding of e.g. safety instructions, which can be crucial in emergency situations. Visual elements such as fastened seat belts, oxygen masks, emergency exits or life vests are depicted i.a. on the safety card. These images are less abstract and more universal than the corresponding written or spoken message and should, therefore, be understood by more people (regardless of their mother tongue and cultural background). The aim of this article is to draw attention to the role of safety cards, the main source of visual information on board, as an element of the communication process between the airline and the passenger. The results are presented to find out whether the images used in safety cards, really make the information provided easier to understand. Or is the statement that “one picture is worth more than a thousand words” not at all applicable on board of an aircraft?

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Komunikacja na pokładzie samolotu jako wyzwanie dla dydaktyki języków obcych

Cited by 2 publications

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Meldo na Zanzi o 8 w lokalu...czyli słów kilka o języku personelu pokładowego

Meldo na Zanzi o 8 w lokalu...czyli słów kilka o języku personelu pokładowego

Safety card jako przykład wizualnej instrukcji bezpieczeństwa w komunikacji między linią lotniczą a pasażerami

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