La violence dans les services d’urgences : évaluation d’une politique de réduction de la violence dans un service d’accueil des urgences parisien

Casalino, Enrique; Choquet, Christophe; Thomas, S.; Erhel, S.; Cossard, P.

doi:10.1007/s13341-015-0558-z

Cited by 3 publications

(1 citation statement)

References 42 publications

(43 reference statements)

Supporting

Mentioning

Contrasting

Order By: Relevance

“… 28 Only in the past year were studies conducted on the issue of assault against emergency staff in Taiwan, 8 Pakistan, 29 Jordan, 30 , 31 Italy, 32 US, 33 – 38 Norway, 39 Australia, 40 Palestine, 41 Ethiopia, 42 Iran, 43 Singapore, 44 Cyprus, 45 and France. 46 These studies, as well as most of those published until now, concern a review of WPV incidence and prevalence in ED, a description of precipitants and risk factors, types of violent acts (verbal or physical), or, in the qualitative studies, an analysis of the experiences and feelings of the staff suffering aggression. Of course, many studies have highlighted the need for methods to ensure the safety of staff and proposed interventions to address the problem.…”

Section: Introductionmentioning

confidence: 99%

Interventions to reduce the risk of violence toward emergency department staff: current approaches

Ramacciati¹,

Ceccagnoli²,

Addey³

et al. 2016

OAEM

View full text Add to dashboard Cite

IntroductionThe phenomenon of workplace violence in health care settings, and especially in the emergency department (ED), has assumed the dimensions of a real epidemic. Many studies highlight the need for methods to ensure the safety of staff and propose interventions to address the problem.AimThe aim of this review was to propose a narrative of the current approaches to reduce workplace violence in the ED, with a particular focus on evaluating the effectiveness of emergency response programs.MethodsA search was conducted between December 1, 2015 and December 7, 2015, in PubMed and CINAHL. Ten intervention studies were selected and analyzed.ResultsSeven of these interventions were based on sectoral interventions and three on comprehensive actions.ConclusionThe studies that have attempted to evaluate the effectiveness of interventions have shown weak evidence to date. Further research is needed to identify effective actions to promote a safe work environment in the ED.

show abstract

Section: Introductionmentioning

confidence: 99%

Interventions to reduce the risk of violence toward emergency department staff: current approaches

Ramacciati¹,

Ceccagnoli²,

Addey³

et al. 2016

OAEM

View full text Add to dashboard Cite

show abstract

Education and training for preventing and minimizing workplace aggression directed toward healthcare workers

Geoffrion

Hills

Ross

et al. 2020

Cochrane Database of Systematic Reviews

110

View full text Add to dashboard Cite

Background Workplace aggression constitutes a serious issue for healthcare workers and organizations. Aggression is tied to physical and mental health issues at an individual level, as well as to absenteeism, decreased productivity or quality of work, and high employee turnover rates at an organizational level. To counteract these negative impacts, organizations have used a variety of interventions, including education and training, to provide workers with the knowledge and skills needed to prevent aggression. Objectives To assess the e ectiveness of education and training interventions that aim to prevent and minimize workplace aggression directed toward healthcare workers by patients and patient advocates. Search methods CENTRAL, MEDLINE, Embase, six other databases and five trial registers were searched from their inception to June 2020 together with reference checking, citation searching and contact with study authors to identify additional studies. Selection criteria Randomized controlled trials (RCTs), cluster-randomized controlled trials (CRCTs), and controlled before and a er studies (CBAs) that investigated the e ectiveness of education and training interventions targeting aggression prevention for healthcare workers. Data collection and analysis Four review authors evaluated and selected the studies resulting from the search. We used standard methodological procedures expected by Cochrane. We assessed the certainty of evidence using the GRADE approach. Education and training for preventing and minimizing workplace aggression directed toward healthcare workers (Review)

show abstract

La prise en charge de la douleur aux urgences : indicateur de qualité et de performance aux urgences

Casalino

2018

Ann. Fr. Med. Urgence

View full text Add to dashboard Cite

La qualité et la performance des services d'urgences sont des objectifs nationaux. La mise en place d'une stratégie d'amélioration continue de la qualité et de la performance nécessite de fédérer l'ensemble des équipes de soins autour d'un projet innovant. Les visites de certification sont un des outils que nous pouvons utiliser comme un levier pour mettre en place et améliorer la qualité. Un projet fédérateur nécessite de définir des valeurs partagées entre les équipes de soins. La lutte contre la douleur est une des valeurs fortes pour les équipes de soins, notamment aux urgences. Nous devons utiliser le projet de prise en charge de la douleur comme un moyen de revoir nos organisations, d'évaluer nos processus et de les simplifier, afin d'atteindre les objectifs définis par une cartographie des risques spécifiques. Nous présentons ici l'expérience de nos services d'urgences pour la prise en charge de la douleur d'origine traumatique, les méthodes suivies et les outils d'amélioration mis en place.

show abstract

La violence dans les services d’urgences : évaluation d’une politique de réduction de la violence dans un service d’accueil des urgences parisien

Cited by 3 publications

References 42 publications

Interventions to reduce the risk of violence toward emergency department staff: current approaches

Interventions to reduce the risk of violence toward emergency department staff: current approaches

Education and training for preventing and minimizing workplace aggression directed toward healthcare workers

La prise en charge de la douleur aux urgences : indicateur de qualité et de performance aux urgences

Contact Info

Product

Resources

About