Context. Molecular gas is a necessary fuel for star formation. The CO (1−0) transition is often used to deduce the total molecular hydrogen but is challenging to detect in low-metallicity galaxies in spite of the star formation taking place. In contrast, the [C ii]λ158 µm is relatively bright, highlighting a potentially important reservoir of H 2 that is not traced by CO (1−0) but is residing in the C +-emitting regions. Aims. Here we aim to explore a method to quantify the total H 2 mass (M H 2) in galaxies and to decipher what parameters control the CO-dark reservoir. Methods. We present Cloudy grids of density, radiation field, and metallicity in terms of observed quantities, such as [O i], [C i], CO (1−0), [C ii], L TIR , and the total M H 2. We provide recipes based on these models to derive total M H 2 mass estimates from observations. We apply the models to the Herschel Dwarf Galaxy Survey, extracting the total M H 2 for each galaxy, and compare this to the H 2 determined from the observed CO (1−0) line. This allows us to quantify the reservoir of H 2 that is CO-dark and traced by the [C ii]λ158 µm. Results. We demonstrate that while the H 2 traced by CO (1−0) can be negligible, the [C ii]λ158 µm can trace the total H 2. We find 70 to 100% of the total H 2 mass is not traced by CO (1−0) in the dwarf galaxies, but is well-traced by [C ii]λ158 µm. The CO-dark gas mass fraction correlates with the observed L [C ii] /L CO(1−0) ratio. A conversion factor for [C ii]λ158 µm to total H 2 and a new CO-to-total-M H 2 conversion factor as a function of metallicity are presented. Conclusions. While low-metallicity galaxies may have a feeble molecular reservoir as surmised from CO observations, the presence of an important reservoir of molecular gas that is not detected by CO can exist. We suggest a general recipe to quantify the total mass of H 2 in galaxies, taking into account the CO and [C ii] observations. Accounting for this CO-dark H 2 gas, we find that the star-forming dwarf galaxies now fall on the Schmidt-Kennicutt relation. Their star-forming efficiency is rather normal because the reservoir from which they form stars is now more massive when introducing the [C ii] measures of the total H 2 compared to the small amount of H 2 in the CO-emitting region.