Le projet SOR SAVOIR Patient, un projet d’éducation et d’information du patient

Leichtnam‐Dugarin, Line; Carretier, Julien; Delavigne, Valérie; Brusco, Sylvie

doi:10.1016/s1278-3218(03)00037-4

Cited by 4 publications

(1 citation statement)

References 0 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…There are also many studies which demonstrate that having information during the course of care is essential to ensuring quality care, but often the conclusion is that ‘future research should examine cancer patients’ information needs and sources throughout their cancer journey’ 5 . Many information centres offer similar services, such as telephone hotlines, face‐to face information services and web‐based services 6–8 . However, the range of services differs greatly 9 .…”

Section: Introductionmentioning

confidence: 99%

A pilot project of a cancer patient library in Italy: results of a customer‐satisfaction survey and its products

Truccolo

Bianchet

Capello

et al. 2006

Health Info Libraries J

View full text Add to dashboard Cite

Aims : The purpose of this study is to determine the degree of satisfaction of users of the Cancer Information Point section of the Library for Patients (CIP-LP), active since 1998 at the National Cancer Institute of Aviano, Italy. The CIP-LP is based on a skilled intermediary, adequate informative material and a specific location, within the Scientific Library of the Institute. Patients and methods : A survey was developed to assess service functionality and quality from the users' viewpoint. During a 6-month period, a questionnaire was mailed to 194 patients and relatives who previously used the CIP-LP; 113 (58%) were returned and processed. Results : Of the respondents, 91% were pleased with the CIP-LP and 95% would recommend the service to other people. The information obtained contributed to a clearer understanding of the illness and treatment (45% as first answer) and a better control of the situation (33%). Fifty-one per cent evaluated the information received as 'good', 42% 'excellent' and 4% 'of sufficient quality'. Conclusion : This survey shows the appreciation and usefulness in the users' perception of a specific hospital library for cancer patients and their relatives, providing an information service supplementary to doctor-patient communication.

show abstract

Section: Introductionmentioning

confidence: 99%