LeadBoSki: A Smart Personal Assistant for Leadership Support in Video-Meetings

Abstract

Leading teams effectively is an essential factor for team performance. Main events where leaders practice leadership are videomeetings which are core elements of remote teamwork. However, leading teams is challenging. In particular, in video-meetings, leadership is complex due to limitations such as aggravated understanding of social signals and team dynamics. Voice-based smart personal assistants (SPA) such as Amazon's Alexa can provide realtime support and have the potential to maintain effective leadership in video-meetings. Therefore, we developed the SPA LeadBoSki for real-time leadership support in video-meetings. LeadBoSki detects leadership potentials in video-meetings and sends leadership potential advice to the leader. Pilot study results with two real-world teams (n=9) show a positive leader experience and stimulating behavior by the leader for the team members' motivation. Our work contributes with the SPA LeadBoSki as the first SPA for leadership support in video-meetings of its kind and as a potential use-case for future workplaces. CCS CONCEPTS• Human-centered computing → Sound-based input / output; Interactive systems and tools; Natural language interfaces.

Detecting Leadership Opportunities in Group Discussions Using Off-the-Shelf VR Headsets

“…Everyone possesses different capacities for leading teams effectively, given the complexity of leadership [ 9 ]. Consequently, studies have been conducted to explore tools to support leadership [ 29 , 30 ] and understand the dynamics of leadership roles within group discussions [ 31 ]. In addition, leaders employ various methods for applying leadership, such as one-on-one feedback sessions, speeches, and non-verbal behavior [ 30 ].…”

“…Consequently, studies have been conducted to explore tools to support leadership [ 29 , 30 ] and understand the dynamics of leadership roles within group discussions [ 31 ]. In addition, leaders employ various methods for applying leadership, such as one-on-one feedback sessions, speeches, and non-verbal behavior [ 30 ]. Some works utilized graph link analysis and social network analysis to analyze and detect leadership within groups [ 31 , 32 ].…”

INWARD: A Computer-Supported Tool for Video-Reflection Improves Efficiency and Effectiveness in Executive Coaching

“…HCI research has tried to support users' reflection with different types of artifacts (e.g., virtual reality application [60], avatar coach [69], etc.). Examples span a wide range of contexts such as personal informatics [30], health and well-being support [31,43,52], parent-child interaction [33], school education [41], professional learning [66], video meeting [3,10,54], and creativity support [23]. For example, Mai et al [41] examined the efficacy of chatbot in helping students reflect on their exam anxiety and found the benefit of computer-driven opportunity in reducing the hurdle for students to initiate reflection.…”

“…Thus, interactive chatbots have been studied as a medium to facilitate one's reflection [22], aiming to be a virtual coach in multiple areas. Specifically, the possibility has been widely examined in healthcare [9,15,42,43,[50][51][52]65], well-being support [14,24,47,68], education [19,36,41,58], and team collaboration [10,54]. For example, Mitchell et al [43] provided empirical evidence that a script-based chatbot can support individuals with type 2 diabetes.…”

I Cannot See Students Focusing on My Presentation; Are They Following Me? Continuous Monitoring of Student Engagement through "Stungage"

“…Interestingly, a virtual classroom opens up the scope for multitasking [10,12,13,32], where a student may perform several other activities while still attending the classes online. These activities range from productive activities that support interaction with the classroom during the live lecture (like taking notes, browsing related concepts on the web, etc.)…”