2021
DOI: 10.1177/00218863211053676
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Leader Tolerance of Ambiguity: Implications for Follower Performance Outcomes in High and Low Ambiguous Work Situations

Abstract: Individuals high in tolerance of ambiguity (TOA) are comfortable with, desire, and strive to manage ambiguous situations. We predicted leader TOA would be associated with better follower performance outcomes, depending on the level (Study 1) and nature (Study 2) of follower role ambiguity. Data were collected from employees (Study 1, n = 423) and managerial employees (Study 2, n = 326) who rated their leader on three facets of TOA and provided self-reports of their own performance outcomes. Positive implicatio… Show more

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Cited by 12 publications
(3 citation statements)
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References 65 publications
(70 reference statements)
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“…O’Connor et al (2022) directly separated hindrance and challenging role ambiguity. This definition, it turns out, is necessary to analyze when a leader’s tolerance of ambiguity benefits subordinates’ performance [ 39 ]. Perhaps this approach can be used to analyze the positive effects of role ambiguity in the future.…”
Section: Discussionmentioning
confidence: 99%
“…O’Connor et al (2022) directly separated hindrance and challenging role ambiguity. This definition, it turns out, is necessary to analyze when a leader’s tolerance of ambiguity benefits subordinates’ performance [ 39 ]. Perhaps this approach can be used to analyze the positive effects of role ambiguity in the future.…”
Section: Discussionmentioning
confidence: 99%
“…Cultures high in uncertainty avoidance resist change overall, fear conflict and instability, and desire clear structure and directions to methodically achieve aims (AI-Adwan et al, 2018;Cummings et al, 1987). In contrast, those comfortable with uncertainty and ambiguity can better adjust to uncertain environments, but may also hesitate more in attempting to avoid mistakes (Zaman et al, 2020;O'Connor et al, 2022).…”
Section: Time Management Monitoring Learning Engagement and Uncertain...mentioning
confidence: 99%
“…The increase in the unemployment rate is one of the conditions that create career uncertainty at this time. The COVID-19 condition has also led to changes in previous jobs due to new information, much information, and various contradictory information (O'Connor et al, 2022). One of the groups experiencing career ambiguity due to the COVID-19 pandemic is undergraduate students.…”
Section: Introductionmentioning
confidence: 99%