“…Perhaps the following three represent KM the best (in chronical order of published time): - “Knowledge Management is the process of capturing, distributing, and effectively using knowledge.” – Tim Davenport definition, 1994 (Koenig, 2018)
- “Knowledge management is a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise’s information assets. These assets may include databases, documents, policies, procedures, and previously un-captured expertise and experience in individual workers.” – Gartner Group definition, 1998 (Koenig, 2018)
- “KM is the set of processes that create and share knowledge across an organization to optimize the use of judgment in the attainment of mission and goals” – Townley definition, 2001 (Farrell, 2017)
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