Lean product development: Maximizing the customer perceived value through design change (redesign)

Gautam, Naveen; Singh, Neelima

doi:10.1016/j.ijpe.2006.12.070

Cited by 80 publications

(46 citation statements)

References 31 publications

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“…For instance, Gautam and Singh (2008) propose a model that uses an optimization function to calculate customers' perceived value in case of design changes, using "serviceability" as one parameter. However, this approach is based on equations that rely on a number of assumptions (e.g., no market turbulences, flat ground competition, and necessity of decomposition of functions into physical part) that makes its practical use in a real scenario unclear.…”

Section: Literature Review Results: Statistical Analysis and Major Trmentioning

confidence: 99%

Value-driven product service systems development: Methods and industrial applications

Bertoni

Panarotto

et al. 2016

CIRP Journal of Manufacturing Science and Technology

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In recent times a service-dominant logic is permeating the design of complex systems. However, in spite of their appeal, initiatives such as Product Service Systems (PSS) have not become mainstream, and methods are lacking to support this transition. This paper argues that methodological guidance, as well as tools for decision support, may be found in the research field of Value Driven Design (VDD), which originates in the realm of Systems Engineering. The paper objective is to elaborate on gaps and opportunities for cross-pollination between VDD and PSS. The results of a systematic review of methods and tools for design decision support highlight the opportunity for introducing optimization models derived from VDD in the PSS design process, while the latter can enrich VDD research with a more qualitative value assessment logic. The paper 3 summarizes this integration in a methodological approach, and exemplifies its application in case studies mainly from the aerospace and road construction equipment sector.

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Section: Literature Review Results: Statistical Analysis and Major Trmentioning

confidence: 99%

Value-driven product service systems development: Methods and industrial applications

Bertoni

Panarotto

et al. 2016

CIRP Journal of Manufacturing Science and Technology

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“…Gautam and Singh (2008) state that there are three types of changes to products: bringing innovation, continuous improvement and forced changes. Forced changes can be the impact of new regulation or with an introduction of a new vendor for a component that affects the product.…”

Section: Literature Reviewmentioning

confidence: 99%

“…A successful lean initiative must seek for an emergent behaviour in the organisation in seeking value creation and the creation of flow. Lean initiatives being a productivity improvement initiative that uses continuous improvement can take several forms such as: performance increase (economical, environmental and technical) in existing products (Gautam and Singh, 2008), by adding features and functionality to increase attractiveness to the market (Rainey, 2005, p.30), changing the products to increase modularity without loss of quality visible to the user (Ulrich, 1995) or revisions to solve problems or issues from older versions (Sousa and Voss, 2002). Krishnan and Ulrich (2001) present a literature review for product development decisions; for these authors, product development defines a transformation of ideas in to a product available for sale and that transformation yields hundreds of decisions, many supported by knowledge and tools.…”

Section: Literature Reviewmentioning

confidence: 99%

A road map for implementing lean and agile techniques in SMEs product development teams

Leite

Baptista

Ribeiro

2016

IJPD

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Abstract:The aim of this research paper is to formulate a road map for implementation of lean techniques within SMEs product development (PD) teams, identifying barriers to change and explaining possible drivers for successful implementation. The research methodology necessary to develop the road map -the IPID cycle -is a combination of different approaches. It combines a literature review, an initial quantitative study with questionnaires, informal interviews and direct observation of companies' practices of five different manufacturing companies organised in a consortium. Like any other case study methodology, it suffers from generalisation issues, but we expect that the proposed road map is applicable whenever managers need to introduce changes inside their PD teams. Also, we found that a consortium arrangement can be highly positive to the implementation of the proposed road map. Finally, we found that the application of the road map to SMEs PD teams is somewhat different from big companies' implementations and discuss the observed particularities of these findings.Keywords: operations strategy; new product development; methodology; lean and agile manufacturing; organisational change. A road map for implementing lean and agile techniques 21Reference to this paper should be made as follows: Leite, M., Baptista, A.J. and Ribeiro, A.M.R. (2016) There he gain experience in the project of tools for the production of automotive sheet metal parts and in international simultaneous engineering projects with automotive manufactures (FIAT and FORD). He had been also responsible for continuous improvement programs (kaizen activities, root cause analysis, cost reduction analysis, productivity improvement). Recently he has joined INEGI, where he is assuming responsibilities as project manager, senior researcher. The main research topics of his activity involve the study of product development and management tools, modular and adaptive design and lean methodologies associated both to the product development cycle and to ecoefficiency issues in production systems.A.M.R. Ribeiro is a tenured Assistant Professor in the Department of Mechanical Engineering at Instituto Superior Técnico -University of Lisbon (Portugal) since 1999. He was an TA and RA at the same department and taught there since 1987. Before joining the University he worked 6 years for several companies. He has published over 20 papers in various international journals with referees and over 40 conference proceeding papers. Currently, he is working in the areas of modal analysis, engineering systems and mechanical design.

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“…That means they change over time regarding their meaning and their level of specification. For instance, stakeholders may not be able to articulate all of their requirements at the beginning of the planning process and may not be precise in their requirements (Gautum & Singh, 2008). Hence, time has been considered as separate dimension.…”

Section: -Dimensional Structuring Modelmentioning

confidence: 99%

Structuring requirements as necessary premise for customer-oriented development of complex products: A generic approach

Klute¹,

Refflinghaus

2011

JIEM

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Abstract:Purpose: Complex products like for example intra-logistical facilities make high demands on developers and producers and involve high investment and operating costs. When planning and developing and also making buying decisions the facility utilization and the thus ensuing requirements on the facility and its components are inadequately considered to date. Nevertheless, with regard to customer-directed product design, these requirements must all be taken into account -especially as they can contribute to possible savings. In this context, it is necessary to survey and systematically regard requirements from a large number of areas like for example the operator, the facility producer and also requirements of external parties such as the law and to implement into adequate product characteristics to produce customer-oriented products. This is, however, a difficult task because of the diversity of stakeholders involved and their numerous and often divergent requirements. Therefore, it is essential to structure the requirements, so that planners and developers are able to manage the large amount of information.Structure models can be used in this context to cluster requirements. Within the German Collaborative Research Centre 696 a 10-dimensional model has been developed. This model allows structuring of all requirements on intra-logistical facilities or respectively complex products in general. In the context of dealing with Journal of Industrial Engineering and Management -http://dx.doi.org/10. 3926/jiem.2011.v4n3.p523-537 -524 -hundreds of data records, structuring requirements is mandatory to achieve accuracy, clarity and consequently satisfactory results when transforming requirements into product characteristics which fit customer needs. In the paper an excerpt of this model is presented.Design/methodology/approach: In literature a multitude of methods which deal with the topic of structuring exist. The methods have been analysed regarding their purpose and their level of specification, i.e. the number of differentiated categories, to check if they could be applied in the regarded area of intra-logistics.Also potential stakeholders have been identified to ensure that the surveying of requirements is not incomplete. Based on these analyses an own model has been developed which combines, adepts and enlarges the existing methods.Findings: A 10-dimensional model has been developed for structuring requirements on intra-logistical facilities. This model is holistic, because additionally it allows capturing the stakeholders' feedback to the requirements' fulfilment. The dimensions of the model can be divided into four groups. The first one serves to structure the requirements regarding their content. These are the dimensions obligations, surroundings, information, qualification, technicalfunctional requirements and qualification. The second group serves to structure the reference object to which the requirements refer and includes the dimension product. Weighted level of performance and customer satisfacti...

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Lean product development: Maximizing the customer perceived value through design change (redesign)

Cited by 80 publications

References 31 publications

Value-driven product service systems development: Methods and industrial applications

Value-driven product service systems development: Methods and industrial applications

A road map for implementing lean and agile techniques in SMEs product development teams

Structuring requirements as necessary premise for customer-oriented development of complex products: A generic approach

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