Learning Management Systems (LMS) and e-learning management: an integrative review and research agenda

Abstract

Information Technology (IT) can be an important component for innovation as enables e-learning and it can provide conditions for an organization to be able to work with new businesses and improved processes. In this regard, Learning Management Systems (LMS) allow communication and interaction between teachers and students in virtual spaces. However, the literature indicates that there are gaps in research, especially concerning the use of IT for the management of e-learning. The purpose of this paper is to analyze the available literature about the application of LMS for the e-learning management, seeking to present possibilities for research in the field. An integrative literature review was performed considering the Web of Science, Scopus, Ebsco and Scielo databases, where 78 references were found, of which 25 were full papers. By eliminating duplication, 14 papers remained, which came to constitute the portfolio of the study. The analysis of the papers allowed to conclude that: 1) the most frequent research strategy was the quantitative; 2) survey was the most used research design; 3) the most frequent categories in the studied educational platforms belong to Instructional Resources and the less frequently ones belong to Interface and, 4) most of the studies are related to administrative function control; 5) LMS in e-learning management is still incipiently discussed in the literature. This analysis derives interesting characteristics from scientific studies, highlighting gaps and guidelines for future research, including 158 Oliveira, P. C., Cunha, C. J. C. de A., Nakayama, M RESUMOA Tecnologia da Informação (TI) pode ser um componente importante para a inovação, uma vez que permite a Educação a Distância (EaD) e pode fornecer condições a que a organização possa trabalhar com novos processos e negócios. Os Ambientes Virtuais de Aprendizagem (AVA) permitem a comunicação e interação entre professores e alunos em espaços virtuais. No entanto, a literatura indica que existem lacunas nas pesquisas, especialmente sobre o uso da TI para a gestão da EaD. O objetivo deste artigo é analisar a bibliografia sobre a utilização do AVA no gerenciamento da modalidade, bucando apresentar possibilidades para novas pesquisas sobre a temática. Foi realizada uma revisão integrativa, considerando as bases de dados: Web of Science, Scopus, Ebsco e Scielo. A revisão integrativa é um método qualitativo para a análise da literatura. Foram encontradas 78 referências, das quais 25 eram artigos completos. Ao eliminar as duplicações, 14 artigos passaram a constituir o portfólio de trabalho. As análises dos artigos permitiram concluir que: 1) a estratégia de pesquisa mais frequente foi a quantitativa; 2) survey foi o delineamento de pesquisa mais utilizado; 3) as categorias mais frequentes nas plataformas educacionais estudadas pertencem à Recursos Didáticos e as menos frequentes pertencem à Interface; 4) a maior parte dos estudos está relacionada com a função administrativa de controle e, 5) o papel do AVA na gestão da EaD ainda...

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