“…Since internal and external business environments constantly change, the knowledge must be revised in liaison with those adjustments to avoid obsolescence [ 62 ]. Meanwhile, Sefollahi [ 63 ] stated that ICT facilities encompass various digital apparatuses enabling access to information such as the Internet, communications media, or wireless networks, which diversified the learning environment for e-learning (web-based platforms) and blended learning (a combination of web-based and face-to-face platforms) [ 64 ]. Former researchers agreed that ICT played a significant role in knowledge management, significantly accelerating, storing, and disseminating a massive flow of information [ 63 ].…”