2015
DOI: 10.1007/978-3-658-11551-7_6
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Leitfaden – der Weg vom Energieversorgungs- zum digitalen Energiedienstleistungsunternehmen

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Cited by 8 publications
(7 citation statements)
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“…The third stage, characterised by a stronger service orientation, changed utility companies into service companies, with a stronger focus on customer needs. The ongoing post-2015 fourth stage extends this service orientation by integrating dedicated digital solutions [22]. In our understanding, the last two stages are now the basis of every innovative business model.…”
Section: Diversification Of Service Orientationmentioning
confidence: 99%
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“…The third stage, characterised by a stronger service orientation, changed utility companies into service companies, with a stronger focus on customer needs. The ongoing post-2015 fourth stage extends this service orientation by integrating dedicated digital solutions [22]. In our understanding, the last two stages are now the basis of every innovative business model.…”
Section: Diversification Of Service Orientationmentioning
confidence: 99%
“…According to Doleski [22], the energy sector has already gone through three phases and is now at the beginning of its fourth phase. It all began with energy distribution companies (Utilities 1.0); after liberalisation of the energy market in the 1990s, networks and energy distribution were separated, and the classic energy supply companies (Utilities 2.0) were created.…”
Section: Digitalisationmentioning
confidence: 99%
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“…While [10] describes the fundamental functions of digital business models, a general process to develop new digital business models is suggested in [11][12][13]. Approaches to successfully master the digital transformation in the energy sector are described in [14][15][16], e.g., in [16] (pp. 368-379) a digital transformation canvas based on a digital vision and 20 action areas is suggested.…”
Section: The Current State Of Knowledgementioning
confidence: 99%