2020
DOI: 10.3390/su12062166
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Linking FOMO and Smartphone Use to Social Media Brand Communities

Abstract: Social media brand communities provide firms with the necessary apparatus to develop and maintain relationships. This study explores the effect of fear of missing out (FOMO) and smartphone use on consumer engagement in social media brand communities, which the study hypothesizes to affect consumer loyalty. Data from 279 social media brand community (SMBC) participants were analyzed. Findings reveal that both fear of missing out and smartphone use influence consumer engagement, which in turn influences consumer… Show more

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Cited by 14 publications
(10 citation statements)
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References 65 publications
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“…Our findings in Study 3 suggest a potential strategy to mitigate the negative effects of SMU on well-being (Buglass et al, 2017;Tandon et al, 2021) by advocating minimalist EJM 58,4 practices using a FoMO appeal. Past findings reveal that the effect of FoMO on consumer loyalty in social media brand was mediated by smartphone use (Osemeahon and Agoyi, 2020). In contrast, we show that the effect of SMU on minimalist consumption is driven by FoMO.…”
Section: Relation With Previous Researchcontrasting
confidence: 67%
See 1 more Smart Citation
“…Our findings in Study 3 suggest a potential strategy to mitigate the negative effects of SMU on well-being (Buglass et al, 2017;Tandon et al, 2021) by advocating minimalist EJM 58,4 practices using a FoMO appeal. Past findings reveal that the effect of FoMO on consumer loyalty in social media brand was mediated by smartphone use (Osemeahon and Agoyi, 2020). In contrast, we show that the effect of SMU on minimalist consumption is driven by FoMO.…”
Section: Relation With Previous Researchcontrasting
confidence: 67%
“…, 2021) by advocating minimalist practices using a FoMO appeal. Past findings reveal that the effect of FoMO on consumer loyalty in social media brand was mediated by smartphone use (Osemeahon and Agoyi, 2020). In contrast, we show that the effect of SMU on minimalist consumption is driven by FoMO.…”
Section: Discussionmentioning
confidence: 99%
“…FoMO is a pervasive apprehension that others might have rewarding experiences from which one is absent. It is characterized by the desire to stay continuously connected with what others are doing [67,68]. Specifically, users are worried about missing a party, vacation, or any other social event and that they cannot refuse any offer [69].…”
Section: Socialstress Creators and Social Media Fatiguementioning
confidence: 99%
“…Some studies have pointed out that the relationships between use and anticipated emotions become triggers for the FoMO (Good & Hyman, 2020; Hayran et al, 2020; Hodkinson, 2016). These antecedents are supported by the fact that the relationships between the use of social media and anticipated emotions have been explained by feelings of anxiety and the constant need for consumers to stay connected to social media (Franchina et al, 2018), which are strengthened by socialization needs (Osemeahon & Agoyi, 2020). These antecedents led us to propose the following hypothesis:Hypothesis The time consumers spend using social media significantly affects their experiences of anticipated emotions.…”
Section: Definitions Of Fomo Fobo and Fodamentioning
confidence: 99%