Linking Self-efficacy and Organizational Citizenship Behavior: A Moderated Mediation Model

Abstract

This study investigates the relationship between self-efficacy and Organization Citizenship Behavior (OCB), moderated by incivility and mediated by pro-social motivation. Selfefficacy is the employee's belief in him about his skills to perform tasks in different situations. The direct and indirect effects of self-efficacy of teachers towards their OCB through prosocial motivation have been observed in this study. For this purpose, data has been collected through questionnaires (N = 301) using convenience sampling in three-time phases with two weeks gaps between each phase. SPSS 22.0 and Amos 22.0 were used along with Process by Hayes for moderated mediation analysis. The results indicate that self-efficacy leads to organizational citizenship behavior (OCB) and pro-social motivation, moderated by incivility and mediated by pro-social motivation. In a nutshell, this study demonstrates self-efficacy enhances pro-social motivation and OCB within academic settings with reference to Pakistan, advocating that if teachers are confident to perform a task, they can also demonstrate their extra-role behavior. The present study contributes to the literature by analyzing the novel framework within the Pakistan context. The mediating effect of prosocial motivation between teachers' self-efficacy and OCB has not been discussed in the prior studies. The implications, discussion, and conclusion are also discussed.

Organization Citizenship Behavior: The Role of Spiritual Leadership, Self Efficacy, Locus of Control and Job Satisfaction

“…People with high self-efficacy are more involved, responsible, interested in, and satisfied with the job which propagates a high level of confidence in one's abilities. This result was supported by Dewi & Sudibya (2016), Mansor et al (2013), Anfajaya & Rahayu (2020), Ullah, Raza, Ali, Amjad, & Jadoon (2021), Rahman, Wan Sulaiman, Nasir, & Omar (2014), Makruf & Surakarta (2021), Kusumaninggati, Mukhtar, & Sujanto (2018), Na-Nan, Kanthong, & Joungtrakul (2021), and Pratiwi & Nawangsari (2021), which found that self-efficacy influences OCB positively.…”

Applying Stakeholder and Self-Efficacy Theories to Classify Organizational Citizenship Behavior Antecedents

“…The findings of Choong et al (2020) supported the positive relationship between self-efficacy and OCB level amongst secondary school teachers. Similarly, using 301 samples, Ullah et al (2021)) found a significant relationship between self-efficacy and OCB of Pakistani teachers. Furthermore, in South Korea, the study results of S.H.…”

Hubungan Kepimpinan Kebaktian dan Prestasi Kerja dalam Perkhidmatan Awam: Efikasi Kendiri, Keadilan dan Komitmen sebagai Pengantara

“…Sebaliknya individu yang mempunyai efikasi kendiri yang tinggi cenderung untuk berusaha dengan menetapkan matlamat yang lebih tinggi dan tugasan yang lebih mencabar dan kompleks (Feltz & Riessinger 1990). Tinjauan literatur melaporkan efikasi kendiri adalah sikap yang penting untuk menentukan prestasi mahupun tingkah laku positif dalam kalangan pekerja seperti tingkah laku kewargaan organisasi (Ullah et al 2021), tingkah laku inovatif (Ji & Yoon 2021), perkongsian pengetahuan (Yin et al 2020) dan kreativiti di tempat kerja (Kumar & Shukla 2022).…”