Listening and communication styles in nursing students

Abstract

Objective: In nursing, where communication is crucial for collaboration with colleagues, informing and reassuring clients as well as advocating. Use of appropriate styles is fundamental. Consideration of nursing students' listening and communication styles is necessary to understand whether this area needs further enhancement in the curriculum. Yet, little information exists for nurse educators around this area. Methods:A cross-sectional study of Bachelor of Nursing students from one Australian university was conducted using paper-based versions of the Listening Styles Profile (LSP) and Communicator Style Measure (CSM). Findings revealed strong preference for 'People' listening style and 'Friendly' communicator style.Results: There were no significant differences between students across different stages of the course and only slight differences in preferences between genders. Preferences indicate appropriate communication for nursing, indicating underlying concern for the welfare of others. Conclusions:Results suggest that participants' education had no effect on their preferences and may provide some information for educators aiming to develop such skills. Longitudinal studies of these attributes into the graduate year are recommended.

Communication of nursing students in listening to patients in a psychiatric hospital

“…This space must favor, in addition to the undertaking of nursing techniques, mutual respect, empathy, and authenticity of relationships. 1 In the healthcare area, listening can be described as the act of giving appropriate attention to the person who is speaking, or even mean an action that helps in the early evaluation of what is said, not said, or interdicted by people. 4,14 In nursing, listening may translate an attitude or demand to the acquisition of therapeutic communication skills.…”

“…The dialogic space built in this experience helped in the translation of ways through which the participants placed and moved themselves in relation to others, and how they managed the space for listening. 1,2 In synthesis, proxemic communication was presented as a facilitating tool in the teaching-learning process, for the opportunity of interaction with people. However, it is important to know how to explore it, not only through verbal language, but also based on the environment-person relationship, in which people influence environment and vice versa.…”

“…[1][2][3] This tool is appointed as an essential competence for this future professional, considering person, family, and collectivity in the complexity that involves the care process and its foundation.…”

“…[1][2][3] The sociopetal axis is defined in this context as the dimension that analyzes the angle of the shoulders in relation to another person, that is, that checks the position of interlocutors (face to face, with their backs to each other, or in any other angulation). The sociofugal axis, in turn, implies the reverse: in discouragement of interaction.…”

The impact of undergraduate occupational therapy students’ interpersonal skills on their practice education performance: A pilot study

“…Nevertheless, few empirical studies have investigated listening in occupational therapy students during their professional education (Borghi et al ., ; Brown et al ., ). Effective listening is a complex skill that requires both behavioural and cognitive processes to deliberately attend to the verbal and non‐verbal cues of the speaker (McKenna et al ., ).…”