2021
DOI: 10.3390/admsci11020058
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Living Labs for Public Sector Innovation: An Integrative Literature Review

Abstract: The public administration literature and adjacent fields have devoted increasing attention to living labs as environments and structures enabling the co-creation of public sector innovation. However, living labs remain a somewhat elusive concept and phenomenon, and there is a lack of understanding of its versatile nature. To gain a deeper understanding of the multiple dimensions of living labs, this article provides a review assessing how the environments, methods and outcomes of living labs are addressed in t… Show more

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Cited by 34 publications
(24 citation statements)
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References 73 publications
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“…From the public value literature (Fuglsang et al 2021), four types of public value can be distinguished: (1) administrative values that focus on the improvement of administrative processes (Tõnurist et al 2017), (2) citizen values that aim to improve the relationships between public administrations and citizens (Bergvall-Kåreborn and Ståhlbröst 2009), (3) societal values that improve transparency, accountability and responsibility for the sake of the larger society (Dekker et al 2019;Evans et al 2015;Følstad 2008), and (4) economic values that improve how public administrations deliver services, save costs, and generally become more efficient and effective (Hyysalo and Hakkarainen 2014;Benington 2009). For example, citizen participation leads to public value because the decision-making process becomes more open and inclusive.…”
Section: Outcomes Produced By Living Labsmentioning
confidence: 99%
“…From the public value literature (Fuglsang et al 2021), four types of public value can be distinguished: (1) administrative values that focus on the improvement of administrative processes (Tõnurist et al 2017), (2) citizen values that aim to improve the relationships between public administrations and citizens (Bergvall-Kåreborn and Ståhlbröst 2009), (3) societal values that improve transparency, accountability and responsibility for the sake of the larger society (Dekker et al 2019;Evans et al 2015;Følstad 2008), and (4) economic values that improve how public administrations deliver services, save costs, and generally become more efficient and effective (Hyysalo and Hakkarainen 2014;Benington 2009). For example, citizen participation leads to public value because the decision-making process becomes more open and inclusive.…”
Section: Outcomes Produced By Living Labsmentioning
confidence: 99%
“…If, in the case of linear vision, users are formal and well-structured, with clear and precise attributes, in the case of Living Labs, these users are creative, informal, but deeply rooted in current reality. Therefore, in the case of Living Labs, users are urged to create in the most authentic contexts, under the observation of researchers and developers involved in the process [8,10,25]. The paradigm of mixed research in the case of Living Labs shows that users are considered as partners in the coastal management process, while in the case of traditional systems, they are considered as actors, the approach being organizational [26].…”
Section: Methodsmentioning
confidence: 99%
“…As it is currently defined, integrated coastal management entails a collaboration between the scientific component and the public/human component. The public policies of the area are created by combining these two components, and the management component of ICZM is carried out (Figure 1) [6][7][8][9][10]. Romania has taken small steps toward implementing integrated coastal management.…”
Section: Introductionmentioning
confidence: 99%
“…They also improve engagement of local actors in shaping developmental strategies and policy design. They are seen as a democratic innovation (Asenbaum, Hanusch, 2021) or a way for democratization of public sector innovation (Fuglsang et al, 2021) as well as a governance tool (Schliwa et al, 2015).…”
Section: Methodsmentioning
confidence: 99%