PurposeThe anticipated benefits of connected and autonomous vehicles (CAVs) include safety and mobility enhancement. Small headways between successive vehicles, on one hand, can cause increased capacity and throughput and thereby improve overall mobility. On the other hand, small headways can cause vehicle occupant discomfort and unsafety. Therefore, in a CAV environment, it is important to determine appropriate headways that offer a good balance between mobility and user safety/comfort.Design/methodology/approachIn addressing this research question, this study carried out a pilot experiment using a driving simulator equipped with a Level-3 automated driving system, to measure the threshold headways. The Method of Constant Stimuli (MCS) procedure was modified to enable the estimation of two comfort thresholds. The participants (drivers) were placed in three categories (“Cautious,” “Neutral” and “Confident”) and 250 driving tests were carried out for each category. Probit analysis was then used to estimate the threshold headways that differentiate drivers' discomfort and their intention to re-engage the driving tasks.FindingsThe results indicate that “Cautious” drivers tend to be more sensitive to the decrease in headways, and therefore exhibit greater propensity to deactivate the automated driving mode under a longer headway relative to other driver groups. Also, there seems to exist no driver discomfort when the CAV maintains headway up to 5%–9% shorter than the headways they typically adopt. Further reduction in headways tends to cause discomfort to drivers and trigger take over control maneuver.Research limitations/implicationsIn future studies, the number of observations could be increased further.Practical implicationsThe study findings can help guide specification of user-friendly headways specified in the algorithms used for CAV control, by vehicle manufacturers and technology companies. By measuring and learning from a human driver's perception, AV manufacturers can produce personalized AVs to suit the user's preferences regarding headway. Also, the identified headway thresholds could be applied by practitioners and researchers to update highway lane capacities and passenger-car-equivalents in the autonomous mobility era.Originality/valueThe study represents a pioneering effort and preliminary pilot driving simulator experiment to assess the tradeoffs between comfortable headways versus mobility-enhancing headways in an automated driving environment.