&lt;img src="http://openjournals.net/files/pics/CEU.gif"/&gt;  The construction of work–life balance: The experience of Black employees in a call-centre environment

Potgieter, Sonia C.B.; Barnard, Antoni

doi:10.4102/sajip.v36i1.892

Cited by 12 publications

(11 citation statements)

References 42 publications

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“…Research has shown that although WLB has been a subject of scholarly and political discussions (Felstead, (Potgieter & Barnard, 2010) and MBA students (Muteswa & Ortlepp, 2011). There is a dearth of literature examining the influence of SOC on WLB, hence the novelty of this study among professional level employees in the South African public service.…”

Section: Work-life Balance (Wlb)mentioning

confidence: 99%

Influence of sense of coherence on work-life balance at the South African public service

Ethel

Fields

Sulaiman

2016

Problems and Perspectives in Management

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The inability of workers to achieve balance between work and family responsibilities has led to heightened incidence of illnesses associated with stress. The main objective of this paper is to investigate the role of Sense of Coherence (SOC) on the achievement of work life balance by focusing on individual managers at a municipality in the South African public service. These individual managers often struggle with work-life balance (WLB) challenges like HIV/AIDS, relational tension, single parenthood, child and elder care, alcohol and substance abuse, debt and financial issues, absence of job autonomy, function vagueness/role conflict and job stress. A sequential transformative mixed methods research design is adopted. Data were collected using self-report questionnaire administered to 364 individual managers; additional eleven members of top management were interviewed. Quantitative data gathered are analyzed using the IBM Statistical Package for Social Sciences (SPSS) version 22 to test the reliability and validity of the instrument as well as the bivariate association between the variables. NVIVO is used in organizing qualitative data for ease of content analysis. The findings indicate that SOC should be considered when designing strategies to address employee work-life needs. Furthermore, it confirmed that the presence of strong SOC does not lead to achievement of WLB.

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Section: Work-life Balance (Wlb)mentioning

confidence: 99%

Influence of sense of coherence on work-life balance at the South African public service

Ethel

Fields

Sulaiman

2016

Problems and Perspectives in Management

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“…Most of the major reviews of WLB articles either do not mention WLB per se, or when it is mentioned it is not explicitly defined. Moreover, in studies where WLB or related constructs are explored, researchers seem to have used several approaches to operationally define and measure the construct (Greenhaus et al, 2003;Potgieter and Barnard, 2010).…”

Section: Kalliath and Broughmentioning

confidence: 99%

Work life balance of women employees: a literature review

Vasumathi

2018

IJSOM

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The review of literature on work life balance of women employees has been outlined up in view of its increased popularity with the major objective to have prosperity of society. WLB is a major concern for women employees in today's scenario, as extended work hours in the organisation pulls women employees' productivity and time which they actually meant to devote to their family sphere. The researcher has reviewed the literature on work life balance (WLB) of women employees with regard to significance of WLB, theories of WLB, determinants of WLB, facilitators of WLB, coping strategies of WLB, WLB and performance and finally, consequences of WLB. In this article, the researcher has dealt the various aspects of work life balance through the review of existing literature. The sources referred include various journals, books, doctoral thesis, working papers, reports, magazines, internet sites, etc., and has been reflected as references at the end.

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“…Consequently, female employees are expected to devote less time to work than their male counterparts (Wattis et al, 2013 ; Sullivan, 2015 ; Toffoletti and Starr, 2016 ). As a result, women face unique challenges in work-life balance as their career progresses (Potgieter and Barnard, 2010 ). Furthermore, their evolving work identity and building career success differ extensively from that of men (Mainiero and Sullivan, 2005 ; Zimmerman and Clark, 2016 ).…”

Section: Introductionmentioning

confidence: 99%

“…Contemporary conceptualisations of work-life balance espouse a relativist ontology, emphasizing the attainment of work-life balance as a subjective individual experience that fluctuates over time in response to changing life contexts, career needs, identities, and priorities (Kalliath and Brough, 2008 ; Potgieter and Barnard, 2010 ; Barber et al, 2016 ; Kristensen and Pedersen, 2017 ). Such a relativist ontology and subjectivist stance developed in response to criticizing conventional perspectives on work-life balance for its objectivist epistemology of work and life as separate and mutually exclusive domains, whether it be conflictual (involving constructs such as work-life conflict or negative work-life spill-over) or enriching (using constructs such as role enhancement, work-life enrichment, positive work-life spill-over, or work-life integration) (Barber et al, 2016 ; Toffoletti and Starr, 2016 ).…”

Section: Introductionmentioning

confidence: 99%

Well-Being, More Than a Dream: Women Constructing Metaphors of Strength

Barnard

2018

Front. Psychol.

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Research on gender inequalities in well-being, attribute lower levels of wellness in women to the burden of multiple role demands, particularly during midlife. Using mostly quantitative measures of subjective well-being (SWB), such studies tend to narrow the concept of well-being and overlook the value of in-depth, context-specific inquiry. Work-life balance is also a consistent causative narrative in studies on women's well-being. Yet, such a narrative frequently emphasizes individual agency in a seemingly unattainable quest, implying an anomaly on how women then actually manage to sustain their well-being. The present study therefore explored the work-life experiences of women in their midlife. The aim was to reach a deeper understanding of the psycho-social dynamics at play in sustaining a psychologically-well self. Meta-theoretically the study built on non-traditional and gendered career models that augment female employees' unique career needs. From a socioanalytic stance, this study investigated secondary data gathered from focus groups, which were based on the socioanalytic method of social dream drawing. The data originated from four sessions of social dream drawings, in which the researcher as participant-observer, investigated work-life experiences of seven women. The gathered information was managed through Atlas.ti and processed through phenomenological hermeneutic analysis. The findings contribute to the discourse on women and well-being and give insight into the application of a unique socioanalytic methodology to research in this field from a gendered perspective. Results were analyzed by developing metaphors from the data. These metaphors reflect women's well-being as they present three unique career needs, namely challenge, balance, and authenticity, during their midlife career stage. Findings show how women's projective identification with outdated gender role norms may perpetuate a gendered notion of work-life balance, which consistently challenges their well-being. Projective identifications are evident in introjected feelings of self-doubt, self-stereotyping, and in the tension between female employees' personal and social identities. The study ultimately points to well-being as a dynamic phenomenon, which women sustain by engaging both positive and negative experiences and through identity tasks such as self-awareness, self-authorisation, self-regard, and authentic self-expression. These findings highlight the importance of creating self-reflective space in organizations to facilitate women's psychological well-being.

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<img src="http://openjournals.net/files/pics/CEU.gif"/> The construction of work–life balance: The experience of Black employees in a call-centre environment

Cited by 12 publications

References 42 publications

Influence of sense of coherence on work-life balance at the South African public service

Influence of sense of coherence on work-life balance at the South African public service

Work life balance of women employees: a literature review

Well-Being, More Than a Dream: Women Constructing Metaphors of Strength

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