<p>The Impact of Emotional Intelligence on Job Performance During COVID-19 Crisis: A Cross-Sectional Analysis</p>

Abstract

Background: During a pandemic, healthcare professionals encounter various health hazards that affect their personal life and workplace. Emotional intelligence (EI) has a substantial impact on nurses' success and performance in the healthcare industry. However, previous research studies report inconsistent findings regarding how different levels of EI affect job performance (JP), particularly during pandemics. The present study contributes to the literature on this contemporary topic by investigating the impact of EI on JP among nurses during COVID-19 crisis management in Saudi Arabia (SA). Methods: In a convenience sampling, 340 nurses from three tertiary hospitals completed an online survey assessing EI and JP during COVID-19 climax levels in March and April, 2020. Only nurses who had direct contact with patients diagnosed with COVID-19 were eligible. The Wong & Law EI scale (WLEIS) was used in a cross-sectional design to determine participants' EI. Empirically, JP was measured by the Individual Work Performance Questionnaire (IWPQ). Data analysis was performed using SPSS statistical software version 20.0 (IBM Corp). Results: Generally, nurses reported, out of a 5-point Likert scale, moderate to high levels of EI (M = 3.99, SD = 0.434). Nurses in critical care units demonstrated the highest levels of EI, followed by nurses in intensive care, neonatal intensive care, then general nurses. Nurses working in respiratory therapy demonstrated the lowest levels. Across all groups during crisis, nurses reported a significant impact of EI on JP (β = 0.389, p < 0.01). Conclusion: Nurses reported satisfactory levels of EI, and most of their practices were aligned with national standards during COVID-19, but slightly in inverse to EI. However, more research is necessary to understand the greater impact of stressors influencing JP to the extent that levels of EI are no longer satisfactory.

Building learning organizational culture during COVID-19 outbreak: a national study

“…However, learning organization is necessary to implement the strategies that could benefit the organization. In addition, working productivity is also dependent on improved working efficiency and environment that are by products of organization learning [ 31 ]. Understanding learning organization culture in such contexts would enhance the resilience of the Saudi system and may enable it to better absorb the adverse effects of the economic and political shocks, especially under such transition periods.…”

Desenvolvimento de competências emocionais dos profissionais de saúde em contexto de uma Unidade de Cuidados Coronários

“…A CE assume-se como uma característica pessoal que contribui significativamente para o bem-estar pessoal e para um melhor desempenho profissional (Alonazi, 2020;Bas-Sarmiento et al, 2020).…”

“…A literatura científica sugere que uma elevada Inteligência emocional (IE) se reflete numa boa CE, interferindo significativamente na forma como as pessoas vivem e estabelecem relações interpessoais positivas e satisfatórias (Goleman, 2005). Devido ao impacte que a CE tem na vida das pessoas, vários investigadores têm-se dedicado a estudar a influência do trabalho no desenvolvimento das CE e da IE em aspetos relacionados com o bem-estar (Elias, 2013), a autoestima (Pérez-Fuentes et al, 2019) e no desempenho profissional (Alonazi, 2020;Bas-Sarmiento et al, 2020;Değerli & Odacı, 2020), de diferentes grupos profissionais.…”

“…A situação pandémica causada pelo SARS-COV2 transformou-se num problema de saúde pública, onde os profissionais de saúde foram confrontados com uma experiência traumática que interferiu no seu desempenho profissional e na sua saúde mental (Soto-Rubio et al, 2020). Conscientes dos desafios profissionais e considerando os estudos que reforça a importância das CE no bom desempenho profissional, na satisfação do trabalho e no esgotamento causado pela pandemia (Alonazi, 2020), é essencial investir na educação/formação dos profissionais de saúde, contribuindo para um desenvolvimento eficaz da sua CE (Macedo, et al, 2019a).…”

Effects of Psychological Capital, Coping Style and Emotional Intelligence on Self-Rated Health Status of College Students in China During COVID-19 Pandemic

“…In contrast, those with low emotional intelligence is vulnerable to stress and burnout [10]. During the pandemic, nurses with high emotional intelligence have been shown to have better job performance in a study conducted in Saudi Arabia [11].…”