Luxury supply chain management: a framework proposal based on a systematic literature review

Abstract

PurposeThis study aims to identify the main elements that describe the luxury supply chain. It discusses the relationship between them in a framework that organises and summarises the literature.Design/methodology/approachA systematic literature review was conducted that returned 288 papers, which were selected based on specific quality and theme criteria. Content analysis was used to investigate the alignment of critical success factors with the performance goals and configuration elements of luxury supply chains in the final sample of 66 papers.FindingsThe results provide a framework that clarifies the relationship between the configuration elements and supply chain performance goals and the critical success factors for three different levels of the luxury market. Depending on the level of luxury, performance goals and configuration elements assume a different importance and different characteristics. An understanding of these differences is relevant for defining strategies and managing luxury supply chains properly. The three different configurations also reveal new research avenues to be further investigated.Research limitations/implicationsThe study is limited in terms of its data source as the papers reviewed were collected from only three academic databases.Practical implicationsThe findings of this work help incorporate knowledge about luxury supply chain management into a framework that can be easily used for defining strategies and organising the supply chain according to the different levels of luxury.Originality/valueThis study represents an important evolution in organising the current literature on luxury supply chain management into a framework that covers critical success factors, supply chain performance goals and configuration elements for three different levels of luxury, which in turn creates promising opportunities for future enquiry.

Impact of COVID-19 and innovative ideas for a sustainable fashion supply chain in the future

“…The systematic literature review (SLR) and case study have been used for this study. SLR is a research method that involves collecting evidence to identify, select and analyse the most relevant secondary data to provide a deep understanding and summarizing a specific of knowledge relevant to a particular area or phenomenon of interest (Brandao et al , 2021; Mazedul Islam et al , 2020; Rafi-Ul-Shan et al , 2018). It is convenient to minimize researcher bias regarding the inclusion or exclusion of studies and to clearly channel how and to what extent the review was performed through transparency (Karaosman et al , 2016).…”

Ship-from-store omnichannel using a 4pl digital platform

“…In many cases the retailer does not have the know-how to integrate with different logistics operators or evolve in terms of technology to absorb new needs that the omnichannel context requires Rai et al, 2018Rai et al, , 2019. For an omnichannel process to work, it requires an offline integration with the online, automatically requiring a redesign of the supply chain (Brandao et al, 2021;Jones et al, 2021). These solutions are being developed as a platform since they can be accessed online from anywhere, having more convenience for management (Qian et al, 2018).…”

“…Considering that the logistic experience of an online consumer is directly related to this (Chen et al, 2021;Salvietti et al, 2022). In addition, online sales are currently increasing significantly (Brandao et al, 2021;Mrutzek-Hartmann et al, 2022). Therefore, new technologies, as well as express delivery strategies are required by online customers, as better price freight and delivery time are a differential in the shopping decision (Lu et al, 2020;Eriksson et al, 2022).…”

Melhoria da categorização de produtos a partir do uso de algoritmos de aprendizado de máquina e medidas de similaridade

“…A categorização acontece pela possibilidade de vetorizar um texto, submetêlo a uma comparação com outro texto, por meio de métricas que expressem o quão próximo ou distante determinado vetor é de outro, ou seja, aplicando medidas de similaridade. Dentro do contexto de análise de conteúdo, essas são métricas utilizadas para a comparação de textos (DE LIMA et al, 2018;BRANDAO, GODINHO FILHO;SILVA, 2021). No entanto, também estão presentes nas tarefas de recomendação em outros contextos (BADRIYAH et al, 2017).…”