Managerial sensemaking of interaction within business relationships: A cultural perspective

Ivanova, Maria; Torkkeli, Lasse

doi:10.1016/j.emj.2013.07.007

Cited by 35 publications

(42 citation statements)

References 57 publications

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“…Thus, an alternative view from Hofstede's functionalistic approach (which, according to Das and Kumar, 2010, is more behavioural than cognitive in content) is to argue that culture is seen as 'a repertoire of cultural schemas' (Ivanova and Torkkeli, 2013) without the restriction to view it as 'national' or 'organisational' culture, and individuals make use of cultural schemas to make sense of business relationships and interactions. That repertoire of cultural schemas assists individuals when making sense of certain intercultural encounters (Friedman and Antal, 2005).…”

Section: National Culture and Cultural Sensemakingmentioning

confidence: 99%

“…Colville and Pye, 2010), but the role of culture is, often, not considered. Ivanova and Torkkeli (2013) argue that cultural context (whether national or organisational culture) imbues business interactions -managers apply their cultural schemas when making sense of business relationships and, thus, cultural differences manifest themselves in the sensemaking of interaction events. Their argument is that, first, sensemaking is the mechanism by which an individual attributes meaning to events, and, second, culture is one of the basic tools for cognitive meaning-making; therefore, managerial sensemaking of interaction events, particularly in an intercultural context, stems from an individual's cultural background.…”

Section: Cultural Schemas and Culturally Influenced Sensemakingmentioning

confidence: 99%

“…Cultural schemas are cognitive structures that constitute knowledge for interaction in a certain cultural context (see Nishida, 1999) or a certain cultural group. Managers have significant culturally based differences in their managerial understanding of business interactions (e.g., Das and Kumar, 2010) and divergent cultural schemas differ in metaphors and idioms used for symbolic expression, therefore, the difference in application of cultural schemas (and communication styles) may lead to misunderstandings and problems in business interactions (Ivanova and Torkkeli, 2013).…”

Section: Cultural Schemas and Culturally Influenced Sensemakingmentioning

confidence: 99%

“…Schemas refer to the dynamic, cognitive knowledge structures regarding specific concepts/entities used by individuals to encode/process incoming information (Markus, 1977). As an individual's knowledge is retained and organised in schemas which direct information acquisition and processing (Harris, 1994), the concept of schema can be defined as stocks of organised knowledge, which evolve gradually, become more complex, and are related to personal experiences and associated feelings (Ivanova and Torkkeli, 2013). Schema-guided sensemaking can occur relatively unconsciously (e.g.…”

Section: Schemasmentioning

confidence: 99%

See 3 more Smart Citations

Sensemaking in the cross-cultural contexts of projects

Fellows

Liu

2016

International Journal of Project Management

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Section: National Culture and Cultural Sensemakingmentioning

confidence: 99%

Section: Cultural Schemas and Culturally Influenced Sensemakingmentioning

confidence: 99%

Section: Cultural Schemas and Culturally Influenced Sensemakingmentioning

confidence: 99%

Section: Schemasmentioning

confidence: 99%

See 2 more Smart Citations

Sensemaking in the cross-cultural contexts of projects

Fellows

Liu

2016

International Journal of Project Management

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“…Sensemaking is the process in which one engages to understand and deal with change effectively, and assists the individual in making sense of changes and also to integrate new experiences into existing frames of reference (Toit, 2007). Sensemaking is also the mechanism by which an individual attributes meaning to events (Ivanova and Torkkeli, 2013).…”

Section: Sensingmentioning

confidence: 99%

Market sensing, innovation capability and market performance: The moderating role of internal information dissemination

Ahmed

2017

Int. j. adv. appl. sci.

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Market sensing and internal information dissemination are popular concepts in the field of marketing and strategic management. Scholars in these fields are appreciating the roles of market sensing and internal information dissemination in understanding the business environmental changes to sustain competitive advantages for better firm performance. However, the interaction of market sensing and internal information dissemination couched within complementarity prospective to some extend has not been empirically tested. Therefore, This study aims to investigate the moderating effect of internal information dissemination in the exchange between market sensing and innovation and how innovation mediate the relationship between market sensing and market performance. As a result of responses from 166 firms operating in Sudan, we find that internal information dissemination strengthens the positive relationship between response of market sensing and innovation. Also innovation was found to partially mediate the relationship between market sensing and market performance. The study further develops the understanding of how market sensing influence innovation and market performance indicating the positive relationship between them. In addition our work provides managerial advices to the firms in Sudan to develop market sensing as an adaptive tool for innovation and performance.

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Sustainability‐based value creation within a multi‐stakeholder network: Balancing expectation conflicts within the Amazon context

Dias,

Hamza,

Lievens

et al. 2024

Bus Strat Env

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The current paper reports on ways to better co‐create sustainability‐based value in multi‐stakeholder networks by focusing on stakeholder expectations, their resulting conflicts, and feasible interventions. Indeed, the literature review reveals a growing research focus on multi‐stakeholder networks involving non‐governmental organizations, traditional communities, and companies operating in vulnerable natural environments. This research interest is driven by the growing need for forest preservation and its impact on creating a more sustainable ecosystem. Our study uses the case of Origens Brasil, a multi‐stakeholder network promoting ethical trade and protection of the Amazon Forest, and involves 47 interviews, and observational data. We contribute by identifying stakeholder expectations and shedding light on the unique conflicts that emerge from differences in these expectations. Furthermore, we developed a framework for sustainability‐based value creation derived from expectation conflict intervening.

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Managerial sensemaking of interaction within business relationships: A cultural perspective

Cited by 35 publications

References 57 publications

Sensemaking in the cross-cultural contexts of projects

Sensemaking in the cross-cultural contexts of projects

Market sensing, innovation capability and market performance: The moderating role of internal information dissemination

Sustainability‐based value creation within a multi‐stakeholder network: Balancing expectation conflicts within the Amazon context

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