Managing Information Quality in B2C Companies: An Empirical Investigation on Halal e-Commerce Websites

Jusop, Mariana; Ismail, Risyawati Mohamed; Ismail, Noor Azizi

doi:10.3991/ijim.v14i17.16651

Cited by 4 publications

(3 citation statements)

References 5 publications

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“…Of the 52 articles, only two qualitative studies by Jusop et al (2020) and Polites et al (2018) relied on online interviews. While most of the quantitative studies are conducted using online surveys (e.g., SurveyMonkey, Wenjuanxing) as the main medium for data collection ( n = 26) (see Table 5).…”

Section: Methodsmentioning

confidence: 99%

Online shopping cart abandonment: A review and research agenda

Wang

Cheah

Lim

2022

Int J Consumer Studies

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The COVID‐19 pandemic has put online shopping at the forefront of retailing; however, the issue related to shopping cart abandonment remains an eternal nemesis of e‐retailers. To understand extant research on online shopping cart abandonment (OSCA), a framework‐based systematic literature review was conducted with the purpose of gaining more insights into existing studies in this context. Specifically, this review examined the literature related to OSCA in terms of theory, context, characteristics, and methods to provide (i) a comprehensive review of the current state of research and (ii) constructive future research agenda in the area. Using scientific procedures, a total of 52 research articles were retrieved from Scopus and Web of Science databases published during the period 2003–2022. The results revealed that most research was founded by the stimulus‐organism‐response (S‐O‐R) model and the buyer behavior theory, focused in the context of the United States and China, and appeared to use quantitative methods. As a result, this review is expected to assist researchers in better understanding the OSCA context, thus paving the way for further research and development in the area. In addition, providing practitioners with a better panorama to address the issue by expanding the literature review and highlighting the inhibiting factors of OSCA.

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Section: Methodsmentioning

confidence: 99%

Online shopping cart abandonment: A review and research agenda

Wang

Cheah

Lim

2022

Int J Consumer Studies

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“…Online retail sales have become a preferred mode of transaction over the last few years because of several reasons (Hamidi & Moradi, 2017). Online retailers are able to provide timely, convenient, and informative experiences for their customers (Jusop, Ismail, & Ismail, 2020). Online Section 9 concludes the discussions with sub-sections 9.1 and 9.2 focusing on the limitations of the study and the avenues of future research respectively.…”

Section: Introductionmentioning

confidence: 99%

Adoption of E-Commerce and M-Commerce Marketing Practices

Mandal

2021

International Journal of Business Strategy and Automation

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E-commerce has become an important marketing channel with the increasing usage of internet by customers. Companies use both physical intermediaries and online distribution channels for selling their products and services. The study discusses about pure-click companies which sell products online and about brick-and-click companies which sell products both online and through intermediaries. The study focuses on m-commerce which is becoming an important distribution channel and preferred mode of transaction with the increasing usage of smart phones. Companies practicing e-commerce and m-commerce adopt a number of strategies to delight their customers and these strategies are discussed. Both e-commerce and m-commerce have a number of privacy and security issues. Companies should be aware of these issues and formulate measures to ensure privacy and security of information shared by customers. All these will help companies in adopting e-commerce and m-commerce, delighting their customers, building long-term relationships, and in achieving business excellence.

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“…Hal ketiga adalah pelayanan, dalam Islam berdagang memerlukan produk yang dinyatakan halal, kepastian kepemilikan, kejujuran, amanah, dan mutu produk yang disajikan. Unsur-unsur ini yang krusial dalam perdagangan baik dalam cara konvensional maupun lebih ditekankan dalam perdagangan daring (Jusop, Mariana, Risyawati Mohamed Ismail, 2018). Platform jual beli yang menjunjung prinsip halal menjadi wadah bagi transaksi secara jujur serta transparan.…”

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Potensi Dan Tantangan Manajemen Pemasaran Syariah Dalam Industri Marketplace Halal Di Indonesia

Putri,

Zaelani,

Fasa

et al. 2024

ALS

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The advancement of information technology has given rise to various types of online transactions, one of which is marketplace trading. At present, Indonesia is the country with the largest Muslim population in the world, reaching 86.9% of the total population, and they are also active in online shopping. Although awareness and public interest in halal products is increasing, an understanding of the urgency of transactions in accordance with sharia principles is still needed. The purpose of this research is to identify market opportunities as well as existing challenges in order to formulate strategies for developing sharia marketing management in halal marketplaces to be more optimal and in accordance with sharia principles. The research method used in this study is a literature study method. The results show that halal marketplaces in Indonesia have the potential for a large market and are an innovation from previously existing marketplaces. However, in addition to this potential, there are a number of challenges in developing a halal marketplace, including the lack of public understanding of the sharia economy, lack of involvement in the sharia financial system, and the still limited use of the halal marketplace platform by MSMEs focusing on halal products. It is hoped that this potential and challenges can serve as a guide in formulating and developing policies in this field.

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Managing Information Quality in B2C Companies: An Empirical Investigation on Halal e-Commerce Websites

Cited by 4 publications

References 5 publications

Online shopping cart abandonment: A review and research agenda

Online shopping cart abandonment: A review and research agenda

Adoption of E-Commerce and M-Commerce Marketing Practices

Potensi Dan Tantangan Manajemen Pemasaran Syariah Dalam Industri Marketplace Halal Di Indonesia

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