Hotel customers are demanding better services, propelling the industry from standardised services, towards customised services. Evidence was seen in the form of increasing trend in the demand of this focused segment. Hoteliers take this opportunity to offer what is called Shariah compliant hotel due to its enormous economic gain. However the concept is still relatively new to many hoteliers with no established model of the Shariah compliance as guideline. Hence, we introduce SIHAT or Shariah Islamic Hotel Assessment Tool, a comprehensive model generated from an exploratory study of Shariah-compliant hotels in Malaysia. SIHAT is meant to serve as an audit tool, used in assessing Shariah compliance level. SIHAT has five main practices namely administration, common areas, bedroom, services and food and beverages, with 64 attributes. Our findings are useful as inputs of operation procedures for hoteliers that seek to attract Muslim travellers in Malaysia and globally.

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Ambiguous information, incomplete explanation and unclear description of products portrayed in a website normally caused carts abandonment. As evidenced in many prior studies, consumers’ purchase intentions were highly influenced by their confidence in the informationprovided by the website. This study identifies criteria of qualified information and describes how it was managed by halal e-commerce businesses. Qualitative data were collected through in-depth interview with key information custodians from four e-commerce platforms. The study found good understanding and efficient management of information quality criteria could help halal e-commerce businesses to progress one step ahead of their competitors.

This study aims to explore issues of commercialization activities of research results among academic researchers who work in biotechnology-related researches in Malaysian Research Universities. Accordingly, the conceptual framework based on the ‘Innovation Implementation’ model has been assessed for its applicability in describing the phenomenon under study. Through interviews, elements as specified in the ‘Innovation Implementation’ model were found in this case study. Significant patterns and themes were also identified that suggest local industries, funding for research, development and commercialization as well as leadership, political interference, researcher’s attitude, transition management and legal perspectives are considered as the contextual factors that affect the commercialization activities of research results. Finally, the revised framework of commercialization-activities implementation based on the findings from qualitative analysis was recommended.   Keywords: Commercialization activities, research results, biotechnology, academic researchers and qualitative analysis.

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