Managing Logistics Activities for Improving Business Performance

Abstract

This paper examines the relationships between three logistics activities: customer service, warehouse management, and distribution activity on business performance. The research adopts a quantitative research approach. A survey was utilized to assess managing logistics activities and business performance and evaluate the created research hypotheses. The author tests the hypotheses with a sample in Nawras Company in Erbil with SmartPLS version 4.0 to evaluate and process the data. The results show that the three logistics activities positively related to business performance. The research guides logistics managers in understanding how logistics activities enhance business performance. This research is one of the scholarly works to uncover the logistics activities performed by the company rather than outsourcing logistics activities for enhancing business performance in the Kurdistan region of Iraq.

Organizational Culture’s Involvement Dimension and Academic Staff Task Performance

“…Therefore, businesses are confronted with the necessity of overseeing the variety of their workforce to deliver satisfactory services to customers, ultimately improving their overall business operations. (Shareef, 2023b). Consequently, organizational culture acts as the foundation upon which an organization operates and influences employee behavior, decision-making processes, and overall performance (Paais and Pattiruhu, 2020).…”

“…A positive organizational culture lays the foundation for elevated levels of job satisfaction (Belias and Koustelios, 2014), motivation (Panagiotis et al, 2014), and faculty commitment (Al-Sada et al, 2017;Denison et al, 2006). A robust organizational culture establishes ethical principles, shaping identity and mentality within both the public and private sectors (Shareef, 2023a;Shareef and Atan, 2019). Given the profound influence of organizational culture in academic settings, comprehending the impact of the involvement dimension of organizational culture on academic staff task performance assumes pivotal importance in the endeavor to enhance the quality of education and research outcomes at the university (Ghanad et al, 2020;Karam and Kitana, 2023).…”

Employee Perception of Ethical Corporate Social Responsibility on Organizational Performance

“…Resources must have particular features, such as being irreplaceable, intangible, inimitable, and original, in the form of workers' experiences and talents in the organizational process (Smriti and Das, 2018). Internal resources with the power to generate wealth are viewed as intangible assets such as innovation and intellectual capital, implying that a strategic resource has long been regarded as a driving factor behind corporate progress (Chahal and Bakshi, 2015;Shareef, 2023). Innovation contributed to being added value to the enterprises, better problem resolution, and superior performance to the organizations (Wikhamn et al, 2018).…”