2020
DOI: 10.13189/ujer.2020.080758
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Managing Professional Development Activities for Non-teaching Staff: For Professional Growth

Abstract: A knowledge-based economy, exponential changes in technology, increasing number of diverse students, call for innovativeness, community engagement, stiffer competition and demands for accountability put enormous demands in institutions of higher education. The non-teaching staff had taken significant roles in today's academic work environment. However, the challenges of the 21st century bring the non-teaching staff to be in front of the process. By using training needs analysis, we can determine what professio… Show more

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Cited by 6 publications
(4 citation statements)
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“…Then, some scholars have been trying to link between training and quality service delivery, as identified in this study that, due to involvements of high customers in schools and high customers" interactions during the service process, training cannot be only the way to improve quality service delivery to high standards if other factors will remain constant (Antiado et al, 2020) in Managing Professional Development Activities for Nonteaching Staff: For Professional Growth highlights that training needs analysis can assist in determining what professional development activities to be given. To ensure its sustainability, professional development programs must focus on and benefit the institution which includes both teaching and non-teaching staff.…”
Section: Unit Iii: the Relationships Between "Training" With "Service...mentioning
confidence: 99%
“…Then, some scholars have been trying to link between training and quality service delivery, as identified in this study that, due to involvements of high customers in schools and high customers" interactions during the service process, training cannot be only the way to improve quality service delivery to high standards if other factors will remain constant (Antiado et al, 2020) in Managing Professional Development Activities for Nonteaching Staff: For Professional Growth highlights that training needs analysis can assist in determining what professional development activities to be given. To ensure its sustainability, professional development programs must focus on and benefit the institution which includes both teaching and non-teaching staff.…”
Section: Unit Iii: the Relationships Between "Training" With "Service...mentioning
confidence: 99%
“…Therefore, it becomes vital to ensure proper training and development opportunities for this staff in order to assure they are equipped with tools that allow them to carry out the tasks and challenges proposed by the institutional environment. The process of lifelong learning is crucial to every individual in their workplace [17,18]. Nevertheless, the literature has been mainly focused on the role of academic staff for sustainability in HEIs, leaving a gap in the importance that the non-academic body has on the overall performance of these institutions [19].…”
Section: Review Of Sustainability Implementation With Non-academic Staffmentioning
confidence: 99%
“…The training areas include professional, personal, and health development. The training areas include professional, personal, and health development (Antiado et al, 2020).…”
Section: Human Capital Developmentmentioning
confidence: 99%