2011
DOI: 10.1504/ijise.2011.042831
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Managing sales return in dual sales channel: its product substitution and return channel analysis

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Cited by 22 publications
(25 citation statements)
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“…Ofek, Katona and Sarvary (2009) studied competion in pricing and assistance level between two retailers that may operate a single channel ("bricks") or dual-channels ("bricks and clicks"). Widodo et al (2010) and Widodo et al (2009) studied both Nash and Stackelberge competitions between a retailer's physical and online channels. Contrary to practice, they studied returns that were only allowed for online purchases.…”
Section: Related Workmentioning
confidence: 99%
“…Ofek, Katona and Sarvary (2009) studied competion in pricing and assistance level between two retailers that may operate a single channel ("bricks") or dual-channels ("bricks and clicks"). Widodo et al (2010) and Widodo et al (2009) studied both Nash and Stackelberge competitions between a retailer's physical and online channels. Contrary to practice, they studied returns that were only allowed for online purchases.…”
Section: Related Workmentioning
confidence: 99%
“…Scholars have done a lot of research and have achieved lots of contributions concerned with how to realize supply chain performance [2,3]. Dual sales channel has attracted considerable attention in recent years [4][5][6]. The literature of dual sales channel is mainly focused on three aspects, channel choice, channel coordination, and pricing policy.…”
Section: Related Literature Reviewmentioning
confidence: 99%
“…[5] considered ordering and allocation policies for multi-echelon systems with two sales channels. [6] reviewed an inventory equilibrium performance or the inventory control policy within dual sale channel. There are also very limited researches addressing the retail/e-tail routing operations in dual sale channel.…”
Section: Literatures Reviewsmentioning
confidence: 99%