Managing the complexity of SPI in small companies

Horvat, R.V.; Rozman, Ivan; Györkös, József

doi:10.1002/(sici)1099-1670(200003)5:1<45::aid-spip110>3.0.co;2-2

Cited by 67 publications

(59 citation statements)

References 2 publications

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“…The proposed framework is subject to validation; however, it seems eminently applicable to the Jamaican IS development context which we elaborated on previously. The structure accommodates the analyses and, we believe, provides solutions to many of the problems with the attempted application of CMM-based interventions in developing countries identified by scholars such as Curtis, et al, (1995);Davison, et al, 2000;Haase (1996); Hayes and Zubrow (1996) ;Herbsleb, et al, (1997); Herrera and Ramirez (2003) ;Horvat, et al, (2000); Ingalsbe, et al, (2001); Johnson and Brodman (1997); Leung (1999) ;Perry, et al, (1994) Richardson (2001); Richardson (2002); Saiedian and Kurara, (1995);Wang (2003).…”

Section: Figure 2: the Modified Capability Assessment Frameworkmentioning

confidence: 96%

“…However, the overwhelming majority of research undertaken in this domain has evaluated the impact of SPI initiatives on software quality concerns within organisations in developed countries and less than a handful (Horvat, Rozman and Gyorkos, 2000;Richardson, 2001) have focused on SPI initiatives in developing countries. However, there is no evidence of such studies in Jamaica or the rest of the ESC countries.…”

Section: Introductionmentioning

confidence: 99%

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A Modified Capability Framework for Improving Software Production Processes in Jamaican Organisations

Chevers

Duggan

2007

E J Info Sys Dev Countries

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Recurrent information systems (IS) problems, including low quality, long development lead times, user dissatisfaction, and high implementation costs have been a persistent theme in the IS literature and have led to the perception of a "software crisis". Consequently, the IS development community has adopted several software process improvement (SPI) programs supported by formal process assessment approaches such as the capability maturity model (CMM). Research, conducted mostly in developed countries to evaluate the effects of such programs, has confirmed that an SPI focus can contribute to the production of high-quality systems; however, this phenomenon has rarely been studied in smaller enterprises such as those in Jamaica and other developing countries. The insights gleaned from such research in larger organisations may not be entirely applicable to the smaller firms in Jamaica. The authors undertook a survey of Jamaican organisations which revealed the absence of any formal approaches for gauging the discipline and maturity of their IS production processes. One possible reason is the complexity of CMM-supported SPI programs. In this paper, we undertake an evaluation of the software production environment in Jamaica and the operational tenets of the CMM, in order to recommend a modified software process assessment regime that is more suited to this environment so as to increase the likelihood of adoption in this context.

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Section: Figure 2: the Modified Capability Assessment Frameworkmentioning

confidence: 96%

Section: Introductionmentioning

confidence: 99%

A Modified Capability Framework for Improving Software Production Processes in Jamaican Organisations

Chevers

Duggan

2007

E J Info Sys Dev Countries

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“…Comparative analyses of SPI approaches in small software organizations are presented in [41,2]. Accoring to Horvat et al [27] small software organizations encompass: (1) small branch companies of a large software company, (2) small independent companies, and (3) IT department within larger organizations.…”

Section: Software Process Improvementmentioning

confidence: 99%

Inductive Approaches in Software Process Assessment

Stojanov

2016

Proccedings of the ICAIIT2016

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Abstract. Software processes play important role in overall business performances of software organizations. However, in many cases processes are not well established, leading to poor performances of software products and services. Since majority of software organizations are small, suffering from the lack of resources, there is a permanent need for developing lightweight inductive approaches for assessing and improving their processes. These approaches should start from the actual state of the practice in software organizations, and result with the most suitable improvement proposals. This paper presents a short introduction into software processes, process assessment and improvement, and motivation for investigating the field of inductive software process assessment. The paper also outlines basic principles of inductive assessment approaches and future challenges.

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“…However, most studies on the determinants of process maturity and the delivery of high quality software products are conducted in large firms in developed countries (Gefen & Zviran, 2006;Gorla & Lin, 2010), with only a few being empirical study (Krishnan & Keller, 1999;Niazi & Babar, 2009), and even less being conducted on small firms in developing countries (Avgerou, 2008;Horvat, Rozman, & Györkös, 2000;Niazi et al, 2010;Pino, Pardo, Garcia, & Piattini, 2010;Richardson & von Wangenheim, 2007). In addition, it was discovered that there is little research in this domain in the English-speaking Caribbean (Chevers & Duggan, 2007).…”

Section: Introductionmentioning

confidence: 99%

Fatores-chave do processo de maturidade nas empresas caribenhas de língua inglesa

Chevers

2014

Rev. adm. empres.

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Fatores-chave do processo de maturidade nas empresas caribenhas de língua inglesa Factores clave de la madurez procesal en las empresas de habla inglesa del caribe ABSTRACTThe information system (IS) community has been struggling with the delivery of low quality systems. Software process improvement (SPI) has been accepted as one of the remedies to overcome this problem, with process maturity being a key element. However, most studies on process maturity and the determinants of IS quality have been conducted in large firms in developed countries. This study assessed the key determinants of process maturity in small software development firms in the English-speaking Caribbean (ESC). Using the established practices in the capability maturity model integration (CMMI) as the baseline for the analysis, it was found that project monitoring & control, and verification & validation are key determinants of process maturity in the ESC. These findings can assist IS professionals in their quest to produce higher quality software products, as well as provide a platform for further refinement of the proposed research model by IS researchers.KEYWORDS | Capability maturity model integration, information systems quality, English-speaking Caribbean firms, process maturity, PLS. RESUMO RAE-Revista de Administração de Empresas | FGV-EAESP

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Managing the complexity of SPI in small companies

Cited by 67 publications

References 2 publications

A Modified Capability Framework for Improving Software Production Processes in Jamaican Organisations

A Modified Capability Framework for Improving Software Production Processes in Jamaican Organisations

Inductive Approaches in Software Process Assessment

Fatores-chave do processo de maturidade nas empresas caribenhas de língua inglesa

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