Manajemen Perubahan Organisasi Publik : Mengatasi Resistensi Perubahan

Abstract

Organizational change is one thing that public organizations cannot avoid. A dynamic organizational environment and high public demands for good quality services make public organizations have to be able to adjust to change. But unfortunately the changes that occurred are not always well received, and in fact there is a resistance. Through a post positivist approach, this qualitative research seeks to analyze how public sector organizations are able to overcome the resistance of existing changes so that changes can be carried out properly and successfully achieve the desired goals. Analysis is done through literature review on several books, publications, reports or relevant news. The results of the analysis indicate that the resistance of public organizations can be avoided by the readiness of the organization to deal with changes and supported by all members of the organization, especially leaders as drivers who will bring the organization from the status quo towards the desired change. In the level of practice these efforts can be carried out by building the mental readiness of the apparatus to always be ready to face changes and be balanced with the government's ability to make responsive change policies. AbstrakPerubahan organisasi adalah satu hal yang tidak bisa dihindari oleh organisasi publik. Lingkungan organisasi yang dinamis serta tingginya tuntutan masyarakat atas pelayanan yang berkualitas membuat organisasi publik harus mampu menyesuaikan diri terhadap perubahan. Namun, perubahan yang terjadi tidak selalu diterima dengan baik, dan justru terjadi perlawanan atau resistensi. Melalui pendekatan post positivist, penelitian kualitatif ini berusaha untuk menganalisis bagaimana agar organisasi sektor publik mampu mengatasi resistensi perubahan yang ada sehingga perubahan dapat terlaksana dengan baik dan berhasil mencapai tujuan yang diinginkan. Analisis dilakukan melalui studi literatur pada beberapa buku, publikasi, laporan atau berita yang relevan. Hasil analisa menunjukkan bahwa resistensi organisasi publik dapat dihindari dengan adanya kesiapan organisasi dalam menghadapi perubahan serta didukung oleh seluruh anggota organisasi terutama pemimpin sebagai penggerak yang akan membawa organisasi dari status quo menuju perubahan yang diinginkan. Dalam tataran praktek upaya tersebut dapat dilakukan dengan membangun kesiapan mental aparatur untuk selalu siap menghadapi perubahan serta diimbangi dengan kemampuan pemerintah untuk membuat kebijakan yang responsif perubahan. Kata kunci : perubahan organisasi, organisasi publik, dan resistensi perubahan.

Unfreezing without Refreezing Change Management: Dilemmatic Roles of Agents in Succeeding the Bureaucracy Reform

“…The observation process is conducted by them by taking into account the number of employees in their work units who are for and against changes and implementation of bureaucracy reform. Dewi and Kurniawan (2019) argue that change agents must be able to take advantage of resistance to make changes based on the votes/opinions of members in their work units. Other efforts made by agents of change at Bappenas to suppress resistance are by conveying rules, benefits, risks and taking approaches members of work unit.…”

Change Management in Hospitals

“…Meanwhile, change is a condition of difference obtained from the previous condition. The notion of change management is a process of managing human resources, infrastructure and the surrounding environment to get a different (better) condition than the previous one [1][2][3][4]6].…”

“…Many health service facilities take advantage of the opportunities by working with BPJS to get 'The Cake'. On the other hand, the political policy regarding JKN BPJS might become a very significant obstacle, if the hospital cannot adapt to the existing conditions [4].…”

Manajemen Strategi Perubahan Lembaga Pendidikan Islam Pada Pascasarjana Uin STS Jambi

“…Berdasarkan kajian teori dan hubungan antar variabel maka model atau kerangka konseptual artikel ini dalam rangka membagun hipotesis adalah sebagai berikut: 1) Pengaruh manajemen perubahan terhadap Pascasarjana UIN STS Jambi berdasarkan hasil riset: Artini, 2015;Dalimunthe, 2013;Dewi & Kurniawan, 2019;Edison et al, 2016;Kotler & Keller, 2009;Mathis & Jackson, 2012;Muhammad Arifin, 2017;Muslich, 2003;"PENGARUH PERKEMBANGAN TEKNOLOGI INFORMASI TERHADAP BIDANG AKUNTANSI MANAJEMEN," 2000;Sari & Ibrahim, 2009;Sumarwan, 2003;Tambunan et al, 2011;Widodo, 2017). 2) Pengaruh strategi perubahan terhadap Pascasarjana UIN STS Jambi berdasarkan hasil riset; (Abdurrahman, 2015;Anggareni et al, 2013;Gunanto, 2013;"HUBUNGAN KEPEMIMPINAN, BUDAYA, STRATEGI, DAN KINERJA: PENDEKATAN KONSEP," 2005;Narsa, 2014;Nisak, 2004;Peter & Olson, 2013;Tjiptono & Fandy, 1997Wedhasmara, 2014;Wibowo et al, 2015).…”