Maturity Model of Scrum Team's Competencies in Global Software Development

Abstract

Maturity models guide the achievement of competency maturity levels. This study aims to develop a competency maturity model for Scrum team members in Global Software Development (GSD environments. Each Scrum role, such as Product Owner, Scrum Master, and Developers, has a unique set of competencies at each maturity level. We developed the maturity model by conducting in-depth interviews with global Scrum practitioners. We also conducted a comparative study to determine the most appropriate maturity model reference. The maturity model’s validation uses expert judgment involving experts in academia and industry. The maturity model in this study is inspired by CMMI 2.0, while Scrum and Agile Maturity models inform the maturity levels. Results reveal that each maturity level consists of a set of practice areas in which each practice area may exist in several maturity levels. The practice area contains a set of competencies with an arrangement of capability levels based on the standards by adopting the Skills Framework for the Information Age (SFIA) and the European e-Competence Framework (e-CF). In conclusion, the resulting maturity model is helpful as a guide for increasing competence gradually and measurably. This model can also develop assessment tools to measure competency maturity levels.

Competence of project management professionals according to type of project: a systematic literature review

“…However, given the main differences between the Traditional and Agile project management approaches, the perceived importance of these competences may vary according to the project approach used [54]. In this sense, companies migrating from the traditional to agile project approach can do so in a more targeted way [50].…”

“…Projects of the Software Development type are related to the provision of software development lifecycle programming services [49], [50]. In this type of project, 51 competences were identified, 44 of which are common to all the guides: PMCDF, ICB and APM.…”

“…Table 5 presents the list of the competences found. For this type of project, the following competences are not mentioned in the PMCDF guide: Continuous Improvement [49], [54]; Information Technology Skills, Analytical Thinking and Critical Thinking [49]; Innovation [52], [53]; Agile Mindset [50]; Strategic Thinking [49], [53], [54].…”

“…Competence is demonstrated by the application of intellectual, cognitive, affective and psychomotor behavior to achieve a certain result, causing individuals to achieve superior performance [50]. For Perrenoud [6], competence is the ability of the individual to use and connect knowledge and experiences acquired in complex, varied and unpredictable situations.…”